Executive/senior Executive Training

4 weeks ago


Mumbai Maharashtra, India Rentokil Initial Full time

About the Role The Executive Senior Executive will be responsible for the identification delivery and evaluation of training and quality initiatives to enhance team performance and process effectiveness The incumbent will report to the Head - Contact Centre The incumbent will have to work as part of a multi-functional team and this involves collaboration with the internal team and external stakeholders Job Responsibilities Identify and analyse training needs TNI - Training Need Identification TNA - Training Need Analysis create actionable training plans based on it Conduct situation-based training and refresher sessions Teach communication and navigation skills effectively Create and update call scripts conduct mock call sessions for various scenarios Develop training modules scripts mock sessions and Product Knowledge Tests PKTs Perform random sampling and monthly call audits to identify process gaps Monitor and evaluate call performance to ensure consistent quality Use audit insights to improve training content and processes continually Requirements Key Result Areas Training Needs Analysis Quality Monitoring Script Development Mock Call Sessions Call Audits Competencies Skills essential to the role Excellent Communication Skills Training Delivery Logical Reasoning Effective feedback delivery Benefits What can you expect from RPCI Our values lie at the core of our mission and vision We believe that it s our people who make our company what it is We believe in Service Relationships Teamwork Responsibility DEI statement At RPCI we believe in commitment to build an inclusive varied workplace welcoming to people of all backgrounds


  • Account Executive

    24 hours ago


    Mumbai, Maharashtra, India The Executive Full time

    **Urgent Hiring: Accounts Executive - Mulund** **Position**: Accounts Executive (Male/Female) **Qualification**: Bachelor's in Accounting, Finance, or related field **Experience**: Minimum 5-8 years **Salary**: ₹30K - ₹34K per month **Immediate Joiners Preferred** **Key Responsibilities**: ✔ **GST & TDS**: Filing GSTR 1, 3B, TDS returns,...


  • Mumbai, Maharashtra, India THE Executive Full time ₹ 6,00,000 - ₹ 8,00,000 per year

    HR reports and MIS,performance appraisal,statutory compliances,emplopayroll processingyee grievances,training and development programs. Required Candidate profileHR Executive/HR Manager (Female Candidates Only)Candidate must have experience in Compliance and liasioning

  • Mis Executive

    2 weeks ago


    Mumbai, Maharashtra, India The Executive Full time

    **Designation**: MIS Executive **Location**:Mulund, Mumbai **Qualification**:Graduate **Experience**:2 to 3 Years **Salary Range**: Up to 3 LPA **Roles & Responsibility**: **1. Stock Report Management**: - Maintain and update stock reports regularly. - Reconcile stock data to ensure accuracy. - Generate periodic stock analysis and reports for...

  • PPC Executive

    7 days ago


    Mumbai, Maharashtra, India The Executive Full time

    **Job Title**: PPC Executive (Steel Wires Industry) **Location**: Mulund, Mumbai **Department**: Operations **Experience**: 2 - 5 Years **Qualification**: BE/B.Tech in Engineering **Salary**: Up to ₹4.5 LPA **Job Overview**: **Key Responsibilities**: - Manage **Production & Maintenance**: - Ensure Quality, Cost & On-time Delivery - Implement **5S, Lean...

  • Qc Executive

    1 week ago


    Mumbai, Maharashtra, India The Executive Full time

    **Position**: QC Executive **Location**: Mumbai **Qualification**: Fresher B.Sc (Chemistry preferred) **Gender**: Male / Female **Responsibilities**: - Conduct quality checks and testing of nail paint batches as per defined specifications. - Ensure product compliance with AOQL (Acceptable Quality Level) standards. - Monitor and record quality parameters...

  • Purchase Executive

    2 weeks ago


    Mulund West, Mumbai, Maharashtra, India The Executive Full time

    Job Title: Purchase Executive Location: Mulund, Mumbai Experience Required: 2 to 4 Years We are looking for a Purchase Executive with 2-4 years of experience to join our team in purchase cycle, vendor coordination, and procurement operations. Roles & Responsibilities - Vendor development and vendor relationship management - Material procurement and supply...

  • Purchase Executive

    24 hours ago


    Mulund West, Mumbai, Maharashtra, India The Executive Full time

    We are looking for a Purchase Executive with 2+ years of experience to join our team in purchase cycle, vendor coordination, and procurement operations. Roles & Responsibilities - Vendor development and vendor relationship management - Material procurement and supply chain coordination - Issuing and managing Purchase Orders (POs) - Inventory and material...


  • Mumbai, Maharashtra, India Executive Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Citi is seeking a highly accomplished and dynamic Director for a C15 leadership role within its Issuer Services business in India. Based in Mumbai, this pivotal position carries a dual mandate: to drive significant sales growth for Issuer Services across the Mumbai market and to lead a high-performing team of Agency & Trust (A&T) Transaction Managers with...

  • Research Associate

    1 week ago


    Mumbai, India Page Executive Full time

    Exposure to the world's biggest multinational brands and industry leaders - Strong career progression opportunities **About Our Client**: Page Executive (an executive search arm of Page Group) provides a range of search, selection and talent management solutions for organisations on a permanent and interim basis. Established in London in 1976, we've been...

  • Executive Assistant

    2 weeks ago


    Mumbai, Maharashtra, India Elevate Executive solutions Full time ₹ 3,50,000 - ₹ 7,00,000 per year

    The ideal candidate will provide assistance for high level executives. They should be well-organized and have the understanding how to work on google forms, google meet and scheduling google calendar meetings and responding to emails on the executive's behalf. This post isapplicableforcandidatesbased inMumbai suburbsand we are looking for freshers not...