WBO: RFRC

Job Description WBO: RFRC - Trade Specialist - CARD INTERNAL USAGE: No. of Vacancies: - Reports to: WBO RFRC - Portfolio Manager or WBO: RFRC - Team Lead (NPH) Is a Team leader - Team Size: - Grade: DM/MGR/SM Business: WBO_TFO Department: RFRC Sub-Department: - Location: Airoli/Hyderabad/Kolkata/Noida About Department The Transaction banking operations department helps in managing the transaction in the banks. Transaction Banking (TB) can be defined as the set of instruments and services that a bank offers to trading partners to financially support their reciprocal exchanges of goods (e.g.trade), monetary flows (e.g., cash), or commercial papers (e.g., exchanges) Retail Forex & Remittances Center handles the Retail ORM/Retail IRM/Corporate Card/TCDC Remittances and routing of SWIFT messages ect. About Role The Retail Forex & Remittances Center Process Control is responsible for compliance of outward remittance, Inward Remittance and multi-currency card of PAN India branches. They are responsible for Processing and verification of Outward , Inward ,Corporate card, TCDC Remittance etc. Key Responsibilities - Ensure Cost Control for the FY and manage operational loss - Handle customer Complaints and ensure adherence to prescribed TAT for customer centric clear transactions (non rejection cases) - Ensure Error-free compliance of transactions and processing of retail forex transactions as well as SWIFT payments - Implement Automation of Processes - Ensure Reduction in number of audit irregularities & timely rectification and prompt reconciliation of GL heads. Qualifications Optimal qualification for success on the job is: - Graduate/ MBA preferred - Additional Certificate course related to Banking sector - 03 to 10 years of Work Experience Role Proficiencies: For successful execution of the job, the candidate should possess the following: - Knowledge of banking products and services - Knowledge of regulatory guidelines and norms - Good communication (both verbal and written) skill in both English and the local language - Ability to manage complex client situations - Ability to manage risk and uncertainty for self and team within a dynamic priority-setting environment Ability to handle pressure and meet deadlines