WBO: RFRC

Job Description

WBO RFRC - Trade Specialist - ORM
INTERNAL USAGE:
No. of Vacancies: - Reports to: WBO RFRC - Portfolio Manager or

WBO: RFRC - Team Lead (NPH)

Is a Team leader - Team Size: -

Grade: DM/MGR/SM
Business: WBO_TFO Department: RFRC Sub-Department: -
Location: Airoli/Hyderabad/Kolkata/Noida
About Department
The Transaction banking operations department helps in managing the transaction in the banks.Transaction Banking(TB) can be defined as the set of instruments andservicesthat abankoffers to trading partners to financially support their reciprocal exchanges of goods (e.g.trade), monetary flows (e.g., cash), or commercial papers (e.g., exchanges)

Retail Forex & Remittances Center handles the Retail ORM/Retail IRM/Corporate Card/TCDC Remittances and routing of SWIFT messages ect.

About Role
The Retail Forex & Remittances Center Process Control is responsible for compliance of outward remittance, Inward Remittance and multi-currency card of PAN India branches.They are responsible for Processing and verification of Outward , Inward ,Corporate card, TCDC Remittance etc.
Key Responsibilities
- Ensure Cost Control for the FY and manage operational loss
- Handle customer Complaints and ensure adherence to prescribed TAT for customer centric clear transactions (non rejection cases)
- Ensure Error-free compliance of transactions and processing of retail forex transactions as well as SWIFT payments
- Implement Automation of Processes
- Ensure Reduction in number of audit irregularities & timely rectification and prompt reconciliation of GL heads.

Qualifications
Optimal qualification for success on the job is:

- Graduate/ MBA preferred
- Additional Certificate course related to Banking sector
- 03 to 10 years of Work Experience

Role Proficiencies:
For successful execution of the job, the candidate should possess the following:

- Knowledge of banking products and services
- Knowledge of regulatory guidelines and norms
- Good communication (both verbal and written) skill in both English and the local language
- Ability to manage complex client situations
- Ability to manage risk and uncertainty for self and team within a dynamic priority-setting environment

Ability to handle pressure and meet deadlines