Customer Care Manager
4 days ago
Company Overview One Plus Staffing Solution is looking CRM for Premium Car Dealership specializing in providing the best candidates for various companies With a small team we are dedicated to offering quality staffing solutions Our expertise lies in sourcing and placing skilled professionals across different industries ensuring our partners find the right fit for their teams Job Overview We are seeking an experienced Customer Care Manager for the Automobile sector to join our team on a full-time basis The position is mid-level and will be based in Ahmedabad Surat or Nagpur The ideal candidate should possess 4 to 6 years of work experience and have a strong background in customer care within the automotive industry Qualifications and Skills Experience in handling customer complaints effectively to ensure customer satisfaction and retention Proven expertise in customer care practices with a deep understanding of client needs Exceptional customer service skills with a focus on delivering premium experiences Strong management skills to lead and develop customer service teams within the organization Experience in the automotive industry is mandatory ensuring familiarity with industry practices and customer expectations In-depth understanding of managing customer relationships especially in premium car segments Strong communication and interpersonal skills to interact with both internal teams and customers effectively Ability to analyze customer feedback and implement improvements to enhance customer service processes Roles and Responsibilities Manage and oversee the customer service operations across specified locations ensuring high standards of customer care Handle customer complaints and disputes sensitively aiming to resolve issues in a timely and satisfactory manner Coordinate with the sales and service teams to ensure seamless customer experiences and service delivery Develop and implement customer care policies and procedures tailored to the automotive industry Train and mentor customer service staff enhancing their skills to deal with premium car clients effectively Track and analyze customer service metrics to identify areas for improvement and implement strategic plans Collaborate with management to develop customer-focused initiatives that align with company goals and objectives Maintain up-to-date knowledge of industry trends and customer expectations adapting strategies as needed
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Customer Care Executive
1 day ago
Vadodara, India Nabhi Sutra Full timeManage incoming phone calls Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Handle customer complaints, provide appropriate solutions and alternatives...
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Customer Care Executive
1 day ago
Vadodara, India G&R Management Consultancy Pvt Ltd Full timeResponsibilities: Customer Care II Problem Solving - Managing Incoming Calls And Customer Service Inquiries - Provide Information About Products And Services, Take/Cancel Orders, And Record Details Of Complaints - Keep Records Of Customer Interactions And Transactions, Details Of inquiries, Complaints, And Comments, As Well As Actions Taken **Job Types**:...
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Customer Care Executive
2 weeks ago
Vadodara, India Maxicus Full timeOpen Position: Customer care executive Job Role: As a Customer Support Representative, you will be responsible for managing all customer interactions across channels. Provide accurate and complete information to customers using the right tools and methods. **Job Description**: - Provide accurate, valid, and complete information by using the right...
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Customer Care Executive
1 day ago
Vadodara, India Maxicus Full timeOpen Position: Customer care executive Job Role: As a Customer Support Representative, you will be responsible for managing all customer interactions across channels. Provide accurate and complete information to customers using the right tools and methods. **Job Description**: - Provide accurate, valid, and complete information by using the right...
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Customer Care Representative
2 weeks ago
Vadodara, Gujarat, India cyber hospitality private limited Full time ₹ 3,00,000 - ₹ 5,00,000 per yearJob description:Job description:Experience: 1 – 1.5 Years (Voice Process)Languages: Hindi & Gujarati (Compulsory)Job Role:Handle inbound/outbound customer calls.Resolve queries & provide product/service information.Maintain customer records & ensure satisfaction.Requirements:1–1.5 years of customer support/call center experience.Excellent communication...
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Customer Care Representative
2 days ago
Vadodara, India cyber hospitality private limited Full timeJob description: Job description: Experience: 1 – 1.5 Years (Voice Process)Languages: Hindi & Gujarati (Compulsory) Job Role: Handle inbound/outbound customer calls. Resolve queries & provide product/service information. Maintain customer records & ensure satisfaction. Requirements: 1–1.5 years of customer support/call center experience. Excellent...
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German Customer Care
1 week ago
Vadodara, India jewel consultancy Full timeHiring for German Customer Care Consultant !!! Job Description - Taking Outbound and Inbound calls for International Clients. Facing all Queries & problems by Clients Job Timings : 10am to 7pm - Work from office, 5 Days Working. Salary for Experience - UP to 10K to 25K. (negotiable) Requirement - Excellent Communication skills. **Salary**: ₹10,000.00 -...
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Sales & Customer Care
2 weeks ago
Vadodara, India iSaapa Full timeA Sales Personnel's profile consists of 80% customer acquisition and 20% Customer Care/Service. The job includes: - Making calls to prospective leads. - Identifying/generating prospective leads if required. - Introducing the services of iSaapa. - Scheduling calls with the Tech team incase of any technical queries. - Closing deals and onboarding new...
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Customer Care Executive
2 weeks ago
Vadodara, India Yashwi Teleservices Pvt Ltd Full time**We Are Hiring For Full Time Female Customer Care Executive** - **Gender Preference**: Female - **Education**: 10th or 12th Pass or Above - Salary: Up to 12,000.00 per month+ Incentive + Benefit - **Walk-in Interview Directly**: Yashwi Teleservices Pvt Ltd - 3rd Floor 307 Bluechip Complex,Behind Manubhai Tower ,Sayajigunj,Vadodara 3) Answer phone calls in...
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Cce (Customer Care Executive)
6 days ago
Vadodara, India G&R Management Consultancy Pvt Ltd Full timeResponsibilities: Customer Care II Problem Solving - Managing incoming calls and customer service inquiries - Provide information about products and services, take/cancel orders, and record details of complaints - Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken - Follow up to...
