Information Technology Asset Manager
4 weeks ago
We are looking for a detail-oriented L1/L2 ITAM Engineer to manage IT assets throughout their lifecycle—procurement, deployment, maintenance, and retirement. This role plays a key part in ensuring compliance, optimizing inventory, and supporting audits. The ideal candidate will collaborate with service desk teams, procurement specialists, and configuration analysts to maintain accurate asset records and support asset-related issue resolution.
Key Responsibilities:
Maintain and update the IT Asset Management database (CMDB) for hardware, software, and peripheral assets
Support asset tracking and reconciliation activities across multiple locations
Coordinate with procurement for asset requisitions, disposals, and vendor-related documentation
Assist with hardware/software onboarding, tagging, deployment, and recovery
Investigate and resolve asset-related incidents or discrepancies
Conduct periodic audits of asset inventory to ensure compliance and accuracy
Work with finance and operations teams for cost tracking, depreciation, and budgeting
Help configure and operate ITAM tools (e.g., ServiceNow, Flexera, Lansweeper)
Escalate issues to L3 ITAM or Infrastructure Teams as needed
Prepare and maintain documentation related to asset ownership, movement, and life cycle
Ensure software license compliance and renewal tracking
Required Skills:
Proficiency in ITAM platforms and CMDB tools
Solid understanding of hardware and software asset lifecycles
Awareness of ITIL practices, particularly around Asset and Configuration Management
Familiarity with procurement processes and vendor coordination
Basic troubleshooting skills for desktops, laptops, and Mobile devices
Meticulous attention to detail and documentation accuracy
Ability to work across cross-functional teams with strong communication skills
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