Lead-Tableau/Power BI Engineer

Job Description Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI&GUY. Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte's 2020 Technology Fast 500. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com Our products are built on Windows .NET and SQL Server and managed in AWS. Our web Ux stack is built on jQuery and some areas use AngularJS. Our middle tier is in C# and we build our infrastructure on an extensive set of Restful APIs. We build native iOS and Android apps, and are starting to experiment with Flutter and Dart. For select infrastructure components we use Python extensively, and use Tableau for analytics dashboards. We use Redshift, Aurora, Redis Elasticache, Lambda, and other AWS and Azure products to build and manage our complete service, moving towards serverless components. We deal with billions of API calls, millions of records in databases, and terabytes of data to be managed with all services we build that have to run 24x7 at 99.99% availability. Role Overview We are seeking a highly skilled and business-savvy Senior Analytics Consultant to lead the design and delivery of data-driven solutions. This role requires deep expertise in BI tools, data modeling, and stakeholder engagement to transform complex business requirements into scalable analytics solutions. Key Responsibilities - Interact with business stakeholders and subject matter experts to understand their data visualization and business intelligence needs. - Engage with customers to understand business challenges and requirements and translate them into actionable data and reporting solutions through effective communication and consulting skills. - Excellent problem solving and data interpretation skills. Solutioning end to end data and reporting business requirements with high level of efficiency and well-defined best practices. - Design, develop, and maintain interactive Tableau/Power BI dashboards and reports to support diverse business requirements. - Ensure visualizations are performance-optimized, scalable, and aligned with business KPIs. - Lead migration efforts between Tableau and Power BI, ensuring feature parity and optimized design. - Write and optimize complex SQL queries in Amazon Redshift, Azure Synapse and other data platforms. - Strong understanding of Amazon S3 data offerings including storage classes, partitioning strategies, lifecycle policies, and integration with analytics services. - Ability to consult customers on the comparative benefits of Amazon Redshift vs. S3, guiding them on when to use S3 for cost-effective storage and when to leverage Redshift for high-performance analytics. - Provide consulting on S3 data modelling best practices (e.g., file formats, partitioning, schema design) to ensure data is structured in a way that supports efficient query building and analytics. - Collaborate with business and technical teams to design data access patterns that enable scalable and performant querying from S3 through Redshift, Athena, or other BI tools. - Support Tableau Server configuration, permissions, and folder management. - Assist with monitoring server health, user access, job scheduling, and performance optimization. Required Skills & Qualifications - Bachelor's degree in computer science, Information Systems, Data Analytics, or a related field (or equivalent experience) - 68 years of relevant experience in BI development, analytics consulting, or data engineering. - Proven hands-on experience in Power BI and Tableau report/dashboard development. - Proficiency in SQL and working with large datasets from sources like Redshift, SQL Server, Azure Synapse, or S3. - Solid understanding of visualization principles and ability to present data in a clear, impactful way. - Problem-solving mindset with attention to detail and ability to work in fast-paced environments. - Excellent communication skills with the ability to collaborate effectively with technical teams and business stakeholders. - Familiarity with Tableau Server administration and performance optimization is a plus. Benefits - Attractive compensation and benefits - You will receive medical coverage for yourself and your immediate family - An environment where wellbeing is high on priority access to regular yoga, meditation, breathwork, nutrition counseling, stress management, inclusion of family for most benefit awareness building sessions - Opportunities to be a part of a community and give back: Social activities are part of our culture; You can look forward to regular engagement, social work, community give-back initiatives Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.