Software Engineer, Senior

Description Requirements Works as a liaison between support services and development for issues concerning partner system integration features and support issue escalations Provides in-depth analysis of complex support services issues Works with other developers that have domain specific knowledge and coordinate the efforts by various internal organizations in providing timing solutions Essential Duties and Responsibilities Perform level 3 analysis for integration issues that are too complex for support services to handle After analysis suggest plan of action to solve issue Action could be making configuration changes fix data or issue a jira for development to provide a fix or enhancement Analyze jiras assigned by triage team and suggest plan of action to solve issue Work with third party partners to facilitate integration solutions Perform guidance across development teams regarding integrations Essential Knowledge and Skills 5 Years Exp Knowledgeable in Web Service technologies including SOAP XML REST and related tooling required Knowledge about the property management system PMS in general and HMS functionality specifically required Knowledge regarding the HMS database structure required Knowledge regarding the HMS data warehouse structure and functionality required Experience and knowledge in hospitality or similar systems and their interfaces including industry standards such as HTNG and OTA are highly desirable Background in system integration bug analysis and resolution highly desirable Effective communication skills and documentation skills for collaborations internally and externally among multiple partners is highly desirable Project and or partnership management experience is a plus About Infor Infor is where ambition meets impact Join a global community of bold thinkers and innovators where your expertise doesn t just solve problems it shapes industries unlocks opportunities and creates real-world impact for billions of people At Infor you re not just building a career you re helping to build what s next Infor is a global leader in business cloud software products for companies in industry specific markets Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first leverages data science and integrates easily into existing systems Over 60 000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation For more information visit Our Values At Infor we strive for an environment that is founded on a business philosophy called TM PBM TM and eight Guiding Principles integrity stewardship compliance transformation principled entrepreneurship knowledge humility respect self-actualization We have a relentless commitment to a culture based on PBM TM Informed by the principles that allow a free and open society to flourish PBM TM prepares individuals to innovate improve and transform while fostering a healthy growing organization that creates long-term value for its clients and supporters and fulfillment for its employees Infor is an Equal Opportunity Employer We are committed to creating a diverse and inclusive work environment Infor does not discriminate against candidates or employees because of their sex race gender identity disability age sexual orientation religion national origin veteran status or any other protected status under the law If you require accommodation or assistance at any time during the application or selection processes please submit a request by following the directions located in the Fraud Awareness We have been made aware of unauthorized individuals posing as Infor recruiters including some who have made fraudulent offers of employment Please read our and protect yourself from recruitment scams Fraud Privacy Policy We value your privacy at Infor You may access our privacy policy