(Urgent) Operation Manager

1 week ago

India bussinesslab Full time

Key Responsibilities 1 Daily Operations Management Oversee day-to-day functioning of Sales Marketing Territory Sales HR and Finance departments Ensure timely execution of department deliverables and work schedules Supervise administrative staff and ensure smooth office functioning 2 Analytics Performance Evaluation Analyze individual employee performance identify performance gaps and recommend improvement plans Prepare Weekly Monthly performance evaluation reports for Management Review Track and ensure employees meet their KPIs and defined objectives 3 Coordination Communication Coordinate closely with Sales Marketing Territory Sales Incharge TSI HR and Finance for timely completion of departmental tasks Schedule and organize daily team meetings reviews and follow-ups on pending matters Prepare agendas take minutes of meetings circulate to stakeholders and monitor task closure via Tasko Pad or relevant tools 4 Team Management Leadership Lead cross-functional teams Sales Marketing Maintenance Admin Mentor guide and coach team members to resolve issues and meet performance expectations Provide direction on special projects and strategic initiatives 5 Strategic Operations Compliance Develop implement and periodically review operational policies and procedures Assist with budgeting reporting planning and internal auditing activities Drive process improvements and enhance operational efficiency Key Objectives KPIs Define clear measurable goals for each employee based on role and department Monitor key deliverables and ensure timely reporting to management Ensure operational alignment with organizational goals and compliance standards Qualifications Skills Bachelor s degree in Business Administration Operations Management or related field 8 years of experience in operations management with a focus on cross-functional team leadership and performance evaluation Strong analytical organizational and problem-solving skills Proficient in MS Office Excel Word PowerPoint and familiar with task management tools e g Tasko Pad Trello Asana Excellent communication and interpersonal skills Strong understanding of sales operations and administrative procedures

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