Operations Executive

3 weeks ago


Kollam KL IN Chat Mobility Full time

We re seeking an experienced Operations Executive to oversee and coordinate the activities of our operations team in Kollam The successful candidate will have a strong understanding of operational procedures and problem-solving Key Responsibilities - Operational Efficiency Develop and implement operational policies and procedures to ensure efficient and effective service delivery - Customer Service Handle customer escalations and resolve issues in a timely and professional manner - Performance Monitoring Monitor team performance identify areas for improvement and implement necessary changes - Strategic Planning Collaborate with management to develop strategic plans and goals for the operations team - Training and Development Train and develop team members to enhance their skills and capabilities - Quality Assurance Ensure compliance with company policies regulatory requirements and industry standards Requirements - Education Bachelor s degree in Business Administration Operations Management or a related field - Experience Minimum 1-2 years of experience in operations management or a related field preferably in a leadership role - Skills - Strong leadership and team management skills - Excellent communication and interpersonal skills - Ability to analyze data and implement improvements - Problem-solving and decision-making skills - Proficient in MS Office and project management software What We Offer - Competitive salary and benefits package - Opportunities for career growth and development - Collaborative and dynamic work environment If you re a motivated and experienced operations professional looking for a new challenge please submit your resume and cover letter to simnachalo gmail com Job Type Full-time Pay 18 000 00 - 25 000 00 per month Benefits Health insurance Provident Fund Work Location In person


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