Senior Child Psychologist

2 weeks ago


Raigarh CT IN Mom's Belief PVT LTD Full time

Internal JD Detailed Version Position Title Family Support Lead Cluster Head Reports To Zonal Head Senior Management Direct Reports Centre Incharges CIs Centre Executives Travel Regular intra-cluster travel 5-6 centres Role Summary The Family Support Lead is responsible for overseeing a cluster of centres ensuring high standards of parent engagement clinical quality and operational efficiency They act as the bridge between centre teams and senior management supporting both clinical and business performance Key Responsibilities Parent Engagement Retention Act as the parent s escalation point and ensure smooth communication Support Centre Incharges in conversion and retention conversations Clinical Team Support Mentor CIs and therapists on effective parent handling Ensure therapy quality and family experience standards are met Operations Oversight Guide Centre Executives in data accuracy scheduling and reporting Monitor performance indicators conversion retention utilization Leadership Coordination Conduct regular centre visits to review performance and meet families Share feedback challenges and success stories with Management Travel On-ground Presence Spend time across all assigned centres step in during escalations Reporting Accountability Submit periodic performance reports on clinical quality parent satisfaction and business outcomes Candidate Profile 10 years of experience in school counselling management Peferably with a background in Psychology special education or allied fields Strong parent relationship management and communication skills Ability to manage multiple centres and mentor teams Comfortable with frequent intra-cluster travel Job Type Full-time Pay 15 524 79 - 60 000 00 per month Work Location In person


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