Tele Caller Executive

2 days ago

Tellicherry KL IN SPECTRUM SOLAR POWER Full time

Job Title Tele caller Location Thalasseri Company Spectrum Solar Power About Us Spectrum Solar Power is a leading provider of renewable energy solutions dedicated to offering efficient and sustainable solar power systems to businesses and homes We believe in building strong relationships with our customers and providing exceptional service throughout their solar journey Key Responsibilities Build and maintain long-term relationships with customers to ensure satisfaction and retention Serve as the primary point of contact for client inquiries service requests and support Coordinate with technical and operations teams to resolve customer issues promptly Follow up with clients post-installation to ensure smooth functioning and satisfaction Maintain accurate records of customer interactions feedback and service history Identify opportunities for upselling or cross-selling additional services Assist in handling complaints with professionalism and empathy Support marketing and sales initiatives aimed at improving customer experience Requirements Bachelor s degree in Business Administration Marketing or a related field 1 years of experience in customer service client relations or sales coordination renewable energy or related fields preferred Excellent communication and interpersonal skills Strong problem-solving and organizational abilities Customer-focused proactive and able to multitask efficiently Basic computer knowledge MS Office CRM tools Salary Benefits Attractive salary package with performance-based incentives Opportunities for career growth in the renewable energy industry Supportive and collaborative work environment How to Apply Send your resume to hrspectrum ekm gmail com Contact 91 9645566230 Job Types Full-time Permanent Work Location In person

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