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Urgent Server Admin L3

4 weeks ago

Delhi, Delhi, India Team Computers Private Limited Full time
Job Description

Overview:Server Administrator Level 3 (L3) will be responsible for managing, maintaining, and troubleshooting our organization's servers and related components to achieve high availability and performance. This role requires a deep technical understanding of server hardware, operating systems, virtualization technologies, and networking. He/She will collaborate closely with other IT teams to ensure seamless operation of our Customer server infrastructure.

Key Responsibilities:

1. Server Administration:

- Deploy, configure, and maintain physical and virtual servers across various platforms (Windows Server, Linux, etc.)

1. Virtualization:

- Manage virtualization technologies such as VMware vSphere, Microsoft Hyper-V, or Citrix XenServer.
- Provision virtual machines (VMs), manage virtual networks, and ensure high availability of virtualized resources.

1. Storage Management:

- Administer storage solutions (SAN, NAS) and ensure efficient data storage and backup processes.
- Implement and manage RAID configurations and storage protocols.

1. Networking:

- Configure and troubleshoot network connectivity of servers (TCP/IP, DNS, DHCP).
- Collaborate with network engineers to ensure smooth integration of server systems with the network infrastructure.

1. Backup and Recovery:

- Design and implement backup and recovery strategies for server systems and critical data.
- Perform periodic backup testing and ensure data integrity.

1. Documentation and Reporting:

- Create and maintain detailed technical documentation, including server configurations, procedures, and incident reports.
- Generate regular reports on server performance, capacity, and uptime metrics.

1. Technical Support and Troubleshooting:

- Provide L3 support for escalated server issues and collaborate with L1/L2 support teams to resolve incidents within defined SLAs.
- Conduct root cause analysis for recurring problems and implement permanent resolutions.

1. Security Compliance:

- Ensure servers are compliant with security standards and policies (e.g., PCI-DSS, GDPR).
- Implement security patches and upgrades in coordination with the security team.

Required Skills and Qualifications:

- Bachelors degree in Computer Science, Information Technology, or related field (or equivalent experience).
- Proven experience as a Server Administrator or similar role with OEM like HPE/ Dell with at least 3 years in L3 support.
- In-depth knowledge of server hardware (HP, Dell, Cisco UCS, etc.) and server operating systems (Windows Server, Linux distributions).
- Experience with virtualization technologies (VMware vSphere, Hyper-V, XenServer).
- Familiarity with storage systems and protocols (SAN, NAS, iSCSI, NFS).
- Strong understanding of networking concepts (TCP/IP, DNS, DHCP).
- Experience in implementing and maintaining backup and recovery solutions.
- Excellent problem-solving skills and the ability to troubleshoot complex issues.
- Good communication skills and the ability to work effectively in a team environment.

Preferred Skills:

- Certifications such as VMware Certified Professional (VCP), Microsoft Certified Solutions Expert (MCSE), or similar.
- Experience with cloud platforms (AWS, Azure, GCP).
-