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Urgent AR Caller

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Hyderabad, Telangana, India Axis Services Full time
Job Description

Key Responsibilities:

- Review unpaid or underpaid claims in the billing system.
- Perform voice-based follow-up with insurance companies to resolve claim issues.
- Document the call summary and update the claim status in internal systems.
- Work on denials, rejections, and prepare claims for resubmission or appeal.
- Meet daily productivity and quality benchmarks.
- Maintain professional communication with insurance reps and team members.

Eligibility Criteria:

- Education: Any graduate (B.Com, BBA, BSc, B.Pharm, Life Science, etc.)
- Experience:
- 03 years in US Healthcare RCM preferred
- Freshers with strong communication skills are welcome
- Skills Required:
- Good verbal communication in English (semi-voice)
- Basic knowledge of medical billing, CPT, ICD, and denial codes preferred
- Typing speed of 30+ WPM with good accuracy
- Ability to understand EOBs and payer policies is a plus
- Comfortable with night shifts and target-based work

Tools & Platforms Exposure (Preferred):

- Practice Management Software (eClinicalWorks, Kareo, AdvancedMD, etc.)
- Insurance portals (Availity, Navinet)
- Ticketing tools or CRMs