▷ [High Salary] Client Relationship Manager
1 week ago
Job Title: Client Relationship Manager – IT Services Location: Chennai Job type: Full time Role Overview The Client Relationship Manager (CRM) is responsible for managing and nurturing strategic client relationships, ensuring high levels of customer satisfaction, driving account growth, and acting as the primary point of contact between the client and internal delivery teams. This role requires a blend of technical understanding, relationship management, and business acumen. Key Responsibilities Account Ownership & Client Relationship - Serve as the main point of contact for key clients, maintaining strong and long-term relationships. - Understand client business objectives, IT landscapes, and challenges to position solutions effectively. - Conduct regular review meetings, performance assessments, and strategic planning discussions. Service Delivery Oversight - Collaborate with internal technical, delivery, and support teams to ensure timely and high-quality service delivery. - Track SLAs, delivery timelines, project milestones, and address deviations proactively. - Escalation handling and ensuring issue resolution within expected timelines. Business Growth & Upsell/Cross-sell - Identify opportunities to expand service offerings within existing accounts. - Work closely with the sales team to generate proposals, pricing, and contract renewals. - Drive revenue retention and account growth targets.Planning & Reporting - Maintain account plans, relationship maps, and periodic performance dashboards. - Provide regular insights and feedback to leadership on client sentiment, risks, and opportunities. - Ensure adherence to compliance, governance, and contract obligations. Required Skills & Qualifications - Bachelor's degree in business, IT, or a related field (MBA preferred). Three to eight years of experience in IT services, software solutions, or technology consulting, including account management, client success, and relationship handling. - Excellent communication, stakeholder management, and presentation skills. - Ability to engage with mid–senior level client stakeholders. - Problem-solving mindset with the ability to manage multiple priorities. Key Attributes - Customer-first mindset - Collaborative and team-oriented - High accountability and ownership - Confident and proactive communication #IT Services
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▷ (High Salary) Relationship Manager
4 weeks ago
Chennai, India Full Basket Property Services Pvt Ltd Full timeJob Description Company Description Full Basket Property is the fastest-growing company in the online real estate space. With a vision to become a one-stop-shop for all kinds of real estate needs, Full Basket Property aims to make the real estate experience seamless and efficient for clients. Our commitment is to provide excellent service and comprehensive...
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Client Relationship Manager
7 days ago
Chennai, India TecSight Full timeJob Title : Client Relationship Manager – IT Services Location: Chennai Job type : Full time Role Overview The Client Relationship Manager (CRM) is responsible for managing and nurturing strategic client relationships, ensuring high levels of customer satisfaction, driving account growth, and acting as the primary point of contact between the client and...
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Client Relationship Manager
7 days ago
Chennai, India TecSight Full timeJob Title : Client Relationship Manager – IT Services Location: Chennai Job type : Full time Role Overview The Client Relationship Manager (CRM) is responsible for managing and nurturing strategic client relationships, ensuring high levels of customer satisfaction, driving account growth, and acting as the primary point of contact between the client and...
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Client Relationship Manager
1 week ago
Chennai, India TecSight Full timeJob Title : Client Relationship Manager – IT Services Location: Chennai Job type : Full time Role Overview The Client Relationship Manager (CRM) is responsible for managing and nurturing strategic client relationships, ensuring high levels of customer satisfaction, driving
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Client relationship manager
5 days ago
Chennai, India TecSight Full timeJob Title : Client Relationship Manager – IT Services Location: Chennai Job type : Full time Role Overview The Client Relationship Manager (CRM) is responsible for managing and nurturing strategic client relationships, ensuring high levels of customer satisfaction, driving
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Client Relationship Manager
1 week ago
Chennai, India TecSight Full timeJob Title: Client Relationship Manager – IT ServicesLocation: ChennaiJob type: Full timeRole OverviewThe Client Relationship Manager (CRM) is responsible for managing and nurturing strategicclient relationships, ensuring high levels of customer satisfaction, driving
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Client Relationship Manager
7 days ago
Chennai, India TecSight Full timeJob Title: Client Relationship Manager – IT ServicesLocation: ChennaiJob type: Full timeRole OverviewThe Client Relationship Manager (CRM) is responsible for managing and nurturing strategicclient relationships, ensuring high levels of customer satisfaction, driving
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Client Relationship Manager
1 week ago
Chennai, India TecSight Full timeJob Title: Client Relationship Manager – IT ServicesLocation: Chennai Job type: Full timeRole OverviewThe Client Relationship Manager (CRM) is responsible for managing and nurturing strategicclient relationships, ensuring high levels of customer satisfaction, driving account growth,and acting as the primary point of contact between the client and internal...
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Client Relationship Manager
1 week ago
Chennai, India TecSight Full timeJob Title: Client Relationship Manager – IT ServicesLocation: Chennai Job type: Full timeRole OverviewThe Client Relationship Manager (CRM) is responsible for managing and nurturing strategicclient relationships, ensuring high levels of customer satisfaction, driving account growth,and acting as the primary point of contact between the client and internal...
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Client Relationship Manager
7 days ago
Chennai, India TecSight Full timeJob Title: Client Relationship Manager – IT ServicesLocation: ChennaiJob type: Full timeRole OverviewThe Client Relationship Manager (CRM) is responsible for managing and nurturing strategicclient relationships, ensuring high levels of customer satisfaction, driving account growth,and acting as the primary point of contact between the client and internal...
