Senior Software Engineer

Job Description Overview Microsoft's Commerce + Ecosystems (C+E) organization empowers all Microsoft businesses and third parties to bring their products and services to market across all channels and clouds. Within C+E, the Platform Data and Experiences (PDX) team's mission is to produce accurate, reliable, and efficient records of charge, empower customers and partners through insights and analytics, and elevate critical commerce functions through code, data, models, insights, and email platforms. Join the team behind Microsoft's Email Orchestrator servicean essential platform powering scalable, reliable, and intelligent email workflows across hundreds of critical Microsoft services. Microsoft Email Orchestrator (MEO) is a mission-critical platform that powers billions of email transactions per month across Microsoft's global ecosystem. It serves as the backbone for customer communications, transactional alerts, and service notifications across Azure, Microsoft 365, Commerce, and other enterprise services. We are seeking a passionate and experienced Senior Software Engineer to lead technical efforts, drive architectural decisions, and mentor a high-performing team in building highly scalable and resilient cloud services. You'll grow by seeking feedback, sharing ideas, and learning from diverse perspectives, living Microsoft's values of respect, integrity, and accountability so everyone can thrive. Responsibilities - Lead design and development of distributed systems that orchestrate email delivery, diagnostics, and self-healing capabilities across Microsoft services. - Drive architectural decisions to ensure scalability, reliability, and performance of the Email Orchestrator platform. - Collaborate cross-functionally with product managers, service owners, and SREs to define and deliver high-impact features. - Champion engineering excellence through code reviews, design discussions, and mentoring junior engineers. - Own service health and live site operations, including deployment automation and telemetry-driven diagnostics. - Contribute to long-term vision and roadmap for the Email Orchestrator service, aligning with broader organizational goals. - Foster a culture of innovation, inclusion, and continuous improvement. Qualifications Required Qualifications - Bachelor's degree in computer science or related field or equivalent practical experience. - 10+ years of professional experience in designing, developing, and operating mission-critical cloud services at scale. - Strong understanding of distributed systems, microservices architecture, and cloud platforms (e.g., Azure). - Solid grasp of distributed systems fundamentals (scalability, resilience, consistency), data structures/algorithms, and secure coding practices. - Experience in cutting-edge deployment automation, observability tooling, and live site engineering practices. - Demonstrated ability to ship high-quality, well tested code and operate distributed services in production. Preferred Qualifications - Experience with email infrastructure, messaging systems, or orchestration frameworks. - Experience leading a team and mentoring engineers. - Familiarity with deployment automation, CI/CD pipelines, and telemetry-driven diagnostics. - Demonstrated leadership in driving technical initiatives and mentoring engineers. - Demonstrated experience leveraging AI tools and technologies to enhance engineering effectiveness, coupled with a strong curiosity and commitment to continuous learning in the field of Artificial Intelligence. This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.