People Experience Business Partner

Job Description

Company Overview

Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.

Our seasoned professionals deliver services based on Milestone's best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.

Job Overview

As a People Experience Business Partner , you will collaborate with your colleagues and management team to provide expertise in the areas of employee relations and organizational development. You will provide training and development strategies, conduct training, and ensure positive employee morale in alignment with Milestone's Values and people policies for your client groups. As a Business Partner, you will act as an advisor to other PX team members in matters relating to a specific client's requirements in your area of expertise.

How You Will Make an Impact

- Provide advice and coaching to management regarding best practices, including organizational design, leadership, reward & recognition, and performance management.
- Ensure employee relations concerns are thoroughly investigated and resolved in a timely manner, ensuring compliance with appropriate local disciplinary procedures.
- Review staffing and attrition trends and makes appropriate recommendations to management based on collected data and observations.
- Advise on appropriate course of action on employee relations including probation, absence, maternity, paternity & shared parental leave, flexible working requests and leavers and monitoring of same
- Assist with the L&D across the business including delivering face to face or virtual training.
- Build strong, collaborative relationships with managers and the broader HR Team
- Work closely with and support the payroll team with monthly cut-off's providing benefits information / monthly reports from benefits providers.
- Provide direction on wage and hour and employment compliance for client group(s)
- Promote positive employee morale and culture in support of Milestone's Values.
- Advise employees and management as required to ensure consistency and fairness in the application of company policies and practices.
- Act as a coach and adviser to respective business units, a resource to employees, and a role model to all.
- Work on assigned HR projects.
- Conduct new hire/benefit orientations, training, and exit interviews.
- Excellent verbal and written communication skills.

What You Will Need to Succeed

- 5+ years of experience in HR, including 2+ years in an HRBP role or equivalent
- IT or high-tech industry experience
- Intermediate to advanced Excel knowledge
- Proficient IT skills particularly the use of HRIS systems, ADP reporting a plus
- BA/BS degree, or equivalent
- HR Certification (aPHR, PHR, SPHR, SHRM-CP or SHRM-SCP)

Compensation

Estimated Pay Range:

Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.

Our Commitment to Diversity & Inclusion

At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for ouremployees butis also critical to our continued success.

Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees.

We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.