Coord - Transportation

Job Description At Cencora, our team members are at the heart of everything we do. We are united in our responsibility to create healthier futures, and every individual plays a vital role in delivering that purpose. If you're passionate about making a difference at the center of health, join our innovative company and help us improve lives everywhere. Primary Duties and Responsibilities - File all shipments eligible for money-back guarantees based on exception reporting, tracking approved, denied, and paid claims. - Handle all claims filing with third-party shipping companies, identifying qualifying shipments, submitting claims, and tracking payment status. - Track customer emergency deliveries (hot shots) and create billing for eligible cases as per PVA guidelines. - Manage shipment exceptions, monitor status, and respond to customer inquiries promptly. - Process invoices for payment and ensure accuracy and compliance with company procedures. - Monitor and analyze transportation KPIs (daily/weekly/monthly) to track performance metrics. - Collaborate with carriers and Transportation Managers to enhance performance, documented via carrier scorecards. - Acquire and analyze data from enterprise systems such as WMS, SAP, TMS, PKMS, and IBS. - Evaluate freight lane characteristics to ensure the most cost-effective carriers are used for final delivery. - Comply with all policies, procedures, safety regulations, and audit requirements. - Perform additional related duties as assigned. Experience and Educational Requirements - Bachelor's degree in Business Administration, Accountancy, Sales, Marketing, Computer Science, or a related field, or equivalent experience. - Minimum 2 years of progressively responsible, directly related experience. - Exposure to the pharmaceutical industry preferred; experience with small package and LTL logistics is a plus. - Strong presentation skills across all organizational levels and external stakeholders. - Ability to read, analyze, and interpret technical journals, financial reports, and legal documents. Skills and Knowledge - Effective verbal and written communication. - Strong interpersonal and negotiation skills. - Prior experience with full truckloads and logistics coordination. - Strong analytical, conceptual, and problem-solving abilities. - Excellent organizational skills and attention to detail. - Knowledge of audit processes and implementation of compliant practices. - Proficiency in Microsoft Word, PowerPoint, and Outlook. - Experience with Transportation Management Systems (TMS) preferred. - Knowledge of ABC policies, programs, services, and products. - Self-motivated and results-oriented.