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Senior Associate, SAP GTS

4 weeks ago

Hyderabad, Telangana, India Zoetis Full time
Job Description

Position Responsibilities

The following are the critical responsibilities of this position, listed in order of importance. Percentages reflect time allocation (total = 100%):

- Project Delivery O2C and GTS 40%
- Deliver O2C, GTS project implementation, rollouts, enhancements, and support, ensuring adherence to project timelines and quality standards.
- Testing, Quality & Compliance 20%
- Ensure Testing, Quality Assurance, Process Optimization, Reporting, Analytics, and Compliance.
- Cross-Functional Integration (WRICEF) 30%
- Work on WRICEF objects ensuring effective cross-functional integration and seamless external systems integration.
- Team Alignment and Development 10%
- Ensure high performance and alignment with organizational goals.
- Foster growth, skill development, and seamless team integration.

Additional Responsibilities

- Collaborating with stakeholders to understand business processes and design solutions.
- Acting as an internal consultant and design architect for SAP global solutions, working with Business Partners.
- Developing, prototyping, testing, and implementing solution improvements to increase stability, usability, and functionality to support business objectives.
- Responsible for SAP Global Trade, O2C Billing, and reporting to ZICC Product Expert.
- Creating and maintaining technical documentation, including design documents, user guides, and release notes.
- Understanding of SAP ERP/S4HANA systems and possessing strong analytical, problem-solving, and communication skills.
- Engaging in continuous performance tuning and reengineering of existing integrations to improve processing efficiency and reduce latency.

Organizational Relationships

This position regularly interacts with:

- Business stakeholders to gather integration requirements, understand business processes, and align solutions with organizational objectives.
- Project planning teams for SAP projects, including risk assessment and scheduling.
- External vendors or partners providing integrated software or services.
- Implementation partners responsible for deploying, configuring, or maintaining SAP-integrated solutions.
- Internal development teams to implement and support integration solutions.

Education and Experience

Education (Required):

- Bachelor's or Master's degree in Business Management, Information Technology, or a related field.

Experience (Required):

- 8+ years of combined SAP O2C experience, with at least 4 years in SAP GTS and multiple full lifecycle implementations.
- Ability to quickly learn and apply knowledge of existing business processes and SAP capabilities to design optimal solutions.
- Experience working across regional and global boundaries in cross-divisional, cross-functional environments.
- Preferred background in the life sciences or pharmaceutical industry.
- Domain expertise in SAP GTS Compliance, Customs, and Risk Management.
- Experience with SAP S/4HANA and E4 HANA preferred.
- Participation in complex SAP implementation and migration projects, including S/4HANA transformations.
- Experience with international projects and standard IT practices including project management and operational service delivery.

Technical Skills Requirements

SAP GTS Expertise:

- Support deployment in US and global regions.
- Intercompany billing and export sales scenario solutions.
- Post-PGI process experience (billing, accounts receivable) preferred.
- Deep knowledge of:
- Business Partners, Products, and Classifications
- SPL & Embargoes
- License Management & Re-Exports
- Customs Management (Exports, Imports, Transits, self-filing)
- Broker integration and 3PL systems
- Customs value calculation and data defaults
- Bill of lading, FTZ, and special customs procedures
- Preference determination, supplier and customer declarations
- LTVD, Country of Origin, and Identity-Based Preference processing (preferred)

SAP O2C Expertise:

- Billing and Credit Management
- Accounts Receivable and Cash Applications
- FSCM - Collections and Dispute Modules (preferred)
- Experience with document archiving systems (e.g., OpenText for billing & AR)
- Hands-on with O2C User Exits and ABAP developer coordination
- Debugging skills as needed

Physical Position Requirements

- Regular working hours are from 3:00 PM to 12:00 AM EST (ICC Second Shift).
- Additional overlap with EST time zone may be required during production go-live.