Specialist, Settlements

Job Summary The prospect candidate would be primary responsible for managing the custody services offering including conventional custody comprising of client service management transaction processing systems maintenance and monitoring reporting and operational risk reporting Key Responsibilities To effectively lead manage and process Standard Chartered Bank custody transactions safekeeping transfer reconciliations billing on daily basis and escalate any exceptions which requires immediate resolution Define document implement and maintain scalable and efficient operational frameworks Drive continuous quality improvement and automation within across conventional assets Manage a growing offshore outsource team and empower the team to take on greater responsibilities Collaborate with stakeholders across the organization to ensure seamless and scalable operations Drive the implementation of new clients products and services Support projects around digital assets blockchain key custody technology and tokenization Resolve queries raised by clients and stakeholders seeking guidance from Compliance where required Lead and engage with new on-boarding of clients to facilitate the operational take-on and set-up of new relationship Take active interest in changes to the Financial Services industry Form an integral part of the front to back process flow Review processes and procedures to identify weaknesses inefficiencies and recommend remedial action as required Work with Compliance to understand new regulatory requirements and ensure we fulfil our obligations Lead hubbing of operations right shoring for FSS markets Other Responsibilities Others To undertake periodic self assessment on key controls to access the proper functioning and adequacy of existing controls Assist in coordinating facilitating and promoting understanding of operational risk and in implementation and the management of it To effectively manage and process Standard Chartered Bank and Regional Securities Services custody conventional Digital transactions Corporate actions Settlements Billing on a daily basis and escalate any transactions which requires immediate resolution Ensure that turnaround times in respect of processing various transactions are met on a constant basis as per agreed SLA with respective units Ensure that all enquiries complaints are resolved within the agreed turnaround timelines To develop strong working relationship with GBS to ensure that transaction processing across securities services processes are carried out with minimal risks and with high quality standards To develop key working relationships with internal customers and support units etc To ensure that Department Operating Instructions DOI checklists SLA are kept up to date and shared with the team-members and reviewed to ensure practicing of the same Ensure Adherence by unit to the Group and country policy and procedures Ensure adherence on an ongoing basis to all requirements of KYC AML sanction regulations as may be issued from time to time Avoid revenue leakage and ensure that there are no debits to P L Accounts without appropriate authority Ensure that all internal account reconciliation escalations are addressed on a daily basis and correction entries passed where required e g sundry erroneous CSA accounts etc To ensure that any nostro un-reconciled entries are escalated are kept to a minimum and are resolved daily Initiate transfer of best practices to from other processing centers Live the values of SCB at all times Qualifications Master s degree in Banking Finance Information Technology or a similar subject or comparable professional training An experienced operations professional in the banking or financial sector with Securities Services and minimum 5 years of experience across digital asset and conventional asset services client onboarding securities trade clear settlement corporate actions billing payments regulatory reporting reconciliation exception handling and business continuity management project management business enablement business analyst Bachelor s degree in Banking Finance Information Technology or a similar subject or comparable professional training Experience in working with and managing outsourcing partners Preferably a track record of leading change and defining operational processes for new business lines Role Specific Technical Competencies Microsoft office Business writing skills Data Analysis About Standard Chartered We re an international bank nimble enough to act big enough for impact For more than 170 years we ve worked to make a positive difference for our clients communities and each other We question the status quo love a challenge and enjoy finding new opportunities to grow and do better than before If you re looking for a career with purpose and you want to work for a bank making a difference we want to hear from you You can count on us to celebrate your unique talents and we can t wait to see the talents you can bring us Our purpose to drive commerce and prosperity through our unique diversity together with our brand promise to be here for good are achieved by how we each live our valued behaviours When you work with us you ll see how we value difference and advocate inclusion Together we Do the right thing and are assertive challenge one another and live with integrity while putting the client at the heart of what we do Never settle continuously striving to improve and innovate keeping things simple and learning from doing well and not so well Are better together we can be ourselves be inclusive see more good in others and work collectively to build for the long term What we offer In line with our Fair Pay Charter we offer a competitive salary and benefits to support your mental physical financial and social wellbeing Core bank funding for retirement savings medical and life insurance with flexible and voluntary benefits available in some locations Time-off including annual leave parental maternity 20 weeks sabbatical 12 months maximum and volunteering leave 3 days along with minimum global standards for annual and public holiday which is combined to 30 days minimum Flexible working options based around home and office locations with flexible working patterns Proactive wellbeing support through Unmind a market-leading digital wellbeing platform development courses for resilience and other human skills global Employee Assistance Programme sick leave mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth with opportunities to reskill and upskill and access to physical virtual and digital learning Being part of an inclusive and values driven organisation one that embraces and celebrates our unique diversity across our teams business functions and geographies - everyone feels respected and can realise their full potential 33557