Facilities Lead

Job Description

Title: Facilities Lead

Experience: 5-8 Years

Location: Bangalore

Work Mode: 5 Days work from the office.

About The Role

This role requires a high degree of ownership and execution in managing end-to-end facilities operations. The Assistant Manager Facilities will be responsible for the day-to-day functioning of the Bangalore office, while also supporting future expansion across India.

The position demands strong problem-solving skills, the ability to manage multiple vendors, coordinate with cross-functional teams, and ensure smooth office operations at all times. It involves both strategic planning and hands-on execution across space management, vendor partnerships, compliance, and employee experience.

Ideal for professionals who thrive in a dynamic, fast-paced environment and are capable of independently driving outcomes with minimal supervision.

Responsibilities

Facilities Management

- Provide a pivotal role in facility service operations across all locations,including new office builds and fast-paced expansions, capacity and space planning, and implementation of new processes and procedures. Complete in charge of the running, maintenance, and upkeep of the Ushur office in Bangalore.
- You will be responsible for overseeing the operations of other Ushur offices in India as we expand. Identifying new office space, negotiating rent and rental agreements, capacity planning of the workforce, and ensuring stocks and supplies for smooth operations of the office is an integral part of the role.
- Provide an exceptional customer service experience, be the face of workplace services to our end users, to understand their needs and deliver the right solutions, while influencing the customer, the client, and other internal stakeholders in reaching consensus and compromise when needed.
- Be responsible for delivery of Ushur's diverse programs, services and agreements, and Lead the day-to-day operations while aligning with broader facilities strategy; manage both internal and outsourced teams with an execution-first mindset.
- Manage multiple vendors including hard and soft skills to deliver services on time and within budget
- Manage vendor procurement processes in accordance with guidelines and companies procurement best practices

Contracts Management

- Contracts Management Ensure that all contracts are professionally delivered at the right cost and in line with the companies Code of Ethics
- Monitor expiry of contracts and initiate re-procurement if needed
- Ensure compliance with statutory regulations on fire, health and safety standards
- Site Operations Management
- 24/7 emergency call support
- Assist and monitor to ensure all building procedures and performance measures are maintained at all times

Risk Management

- Assist in the implementation and management of a property risk management program
- Support the implementation and monitoring of disaster recovering and business continuity plans
- You'll be accountable for the development of the operating budget, from development of the annual plan to execution.

The ideal candidate

- Brings relevant experience but thrives in a fast-paced, unstructured environment
- Is highly resourceful, self-driven, and comfortable wearing multiple hats
- Operates as a one-person army when needed from lease discussions to fixing on-ground issues
- Enjoys execution and being hands-on, rather than delegating tasks
- Takes pride in driving outcomes independently and ensuring things get done
- Is outcome-oriented and thrives in a lean, high-ownership environment

Qualifications

- Bachelor's degree in a related field, or equivalent practical experience
- Familiarity with and enthusiasm for using AI tools to enhance efficiency and innovation.
- 5 to 8 years of relevant experience of managing facilities in an established or growing organization. Should have provided services to a team of at least 200 people. Proven experience of doing a hands on role and managing outsourced housekeeping staff will be a plus.
- Experience of business partnering with various functions to provide solutions that are cost effective and outcome driven. Process driven, happy to build processes and communicate changes to increase operational efficiency
- Start up experience or experience setting up things from scratch in a fast paced and dynamic environment.
- Ability to think out of the box and bring creative, nonstandard, and innovative solutions to the table that supports various initiatives at Ushur. Comfortable collaborating with cross-functional teams and ensuring high standards of workplace service.
- Strong verbal and written communication skills; able to present ideas clearly to teams and stakeholders.
- strong vendor management experience. Excellent negotiation skills. Already having a strong network and ability to leverage that from the day 1 of joining us.
- Tech savvy. Understands technologies and looks at bringing automation and interface that can help to increase operational efficiency and enhance customer experience.

Why Join Us

- Thriving Company Culture At Ushur, we foster a values-driven culture that prioritizes respect, inclusion, and collaboration. We empower every individual to thrive, contribute innovative ideas, and make a meaningful impact in a supportive and dynamic environment.
- Bring Your Whole Self to Work. We celebrate diversity and believe that innovative ideas thrive in an inclusive environment where every team member is valued. As a dynamic start-up, we recognize that every individual makes a significant impact.
- Rest and Recharge. We encourage work-life balance with 20 days of flexible paid time off annually. Your well-being matters, and we make space for it.
- Comprehensive Health Benefits. Your health is a priority. We provide preventive health check-ups, medical insurance coverage for employees and their dependents, wellness sessions, and expert-led health talks at the office.
- Invest in Your Future. We offer competitive compensation and stock options to give you a stake in Ushur's success. You'll grow with us while contributing meaningfully to our journey.
- Embrace Growth. Growth Mindset is one of our core values we believe in lifelong learning. Employees are encouraged to explore certification courses and professional development, with reimbursement opportunities. You'll also have access to the Ushur Community's vast learning resources.
- Flexible Work Options. We recognize the need for flexibility. Depending on your role and location, we offer an in-office or hybrid work model that supports both collaboration and personal well-being.