Senior Product Associate

Unleash your expertise in product development and optimization by leveraging user research analyzing metrics and collaborating across one of the world s most innovative financial organizations As a Senior Product Associate in Legal Regulatory Control Operations LRCO Product you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success Job responsibilities Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery Considers and plans for upstream and downstream implications of new product features on the overall product experience Supports the collection of user research journey mapping and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers Analyzes tracks and evaluates product metrics including work to time cost and quality targets across the product development life cycle Writes the requirements epics and user stories to support product development Collaborates with cross-functional teams including Researchers Designers Content Editors Architects Data Modelers Software Engineers and Operation Business to gather requirements prioritize features and ensure successful product delivery Attend and actively participate in agile meetings partnering with agile teams and stakeholders to define and present strategy for features write epics user stories and acceptance criteria Utilize Agile backlog management tools such as JIRA and Confluence to manage and track progress Required qualifications capabilities and skills 6 years of experience or equivalent expertise in product management or a relevant domain area Proficient knowledge of the product development life cycle Experience in product life cycle activities including discovery and requirements definition Developing knowledge of data analytics and data literacy In-depth knowledge and experience of Agile process and principles team structure Scrum Kanban including use of Agile project management tools i e Confluence JIRA Git etc Solid understanding of both agile and Waterfall execution strategies Positive attitude with strong relationship building and collaboration skills Organizational time and project management skills Critical thinker with sharp analytical and problem-solving skill Attention to accuracy and detail with the ability to seamlessly manage continuously shifting business priorities Outstanding communication listening presentation and leadership skills Word PowerPoint Figma and Lucid Preferred qualifications capabilities and skills Demonstrated prior experience working in a highly matrixes complex organization About Us JPMorgan Chase Co one of the oldest financial institutions offers innovative financial solutions to millions of consumers small businesses and many of the world s most prominent corporate institutional and government clients under the J P Morgan and Chase brands Our history spans over 200 years and today we are a leader in investment banking consumer and small business banking commercial banking financial transaction processing and asset management We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success We are an equal opportunity employer and place a high value on diversity and inclusion at our company We do not discriminate on the basis of any protected attribute including race religion color national origin gender sexual orientation gender identity gender expression age marital or veteran status pregnancy or disability or any other basis protected under applicable law We also make reasonable accommodations for applicants and employees religious practices and beliefs as well as mental health or physical disability needs Visit our for more information about requesting an accommodation About the Team Our Consumer Community Banking division serves our Chase customers through a range of financial services including personal banking credit cards mortgages auto financing investment advice small business loans and payment processing We re proud to lead the U S in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction Operations teams develop and manage innovative secure service solutions to meet clients needs globally Developing and using the latest technology teams work to deliver industry-leading capabilities to our clients and customers making it easy and convenient to do business with the firm Teams also drive growth by refining technology-driven customer and client experiences that put users first providing an unparalleled experience