It Help Desk Coordinator
2 days ago
The IT Helpdesk Coordinator is responsible for managing and overseeing the daily operations of the IT helpdesk team ensuring efficient and timely resolution of technical issues This role acts as the primary point of contact between end-users and the IT department coordinating support efforts tracking incidents and maintaining service quality standards Key Responsibilities Helpdesk Operations Management Coordinate and monitor all incoming IT support requests through ticketing systems phone or email Assign and prioritize tickets to appropriate support staff Ensure adherence to service level agreements SLAs and escalation procedures User Support Communication Serve as the main liaison between end-users and the IT team Communicate effectively with staff to provide updates on issue status and resolutions Provide first-level support for common technical issues e g password resets connectivity software troubleshooting System Process Administration Maintain the IT helpdesk ticketing database ensuring accurate logging tracking and closure of tickets Develop and maintain documentation FAQs and user guides Track and analyze support metrics to identify trends and recommend improvements Team Coordination Schedule and organize helpdesk coverage and shifts Assist in training new IT support staff Support the IT Manager in planning and implementing support process improvements Asset Inventory Management Assist with tracking IT equipment inventory and software licenses Coordinate hardware replacements upgrades and deployment activities Continuous Improvement Gather feedback from users and helpdesk staff to enhance service quality Identify recurring issues and collaborate with IT management to develop long-term solutions Qualifications Education Associate or Bachelor s degree in Information Technology Computer Science or a related field preferred ITIL certification is a plus Experience 3-5 years of experience in IT support or helpdesk coordination roles Familiarity with helpdesk ticketing systems e g ServiceNow MANGENGINE Zendesk Job Type Full-time Pay 20 000 00 - 30 000 00 per month Benefits Provident Fund Work Location In person
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It Help Desk Coordinator
2 weeks ago
Morbi, GJ, IN JENX Digitech Pvt Ltd Full timeIT Help Desk Coordinator Male with strong skills in asset management communication documentation and reporting Responsible for managing SLA compliance IT infrastructure support and efficient IT ticket management including ticket resolution Coordinates and leads the IT help desk team to ensure smooth operations and timely support Maintains accurate records...
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IT Help Desk Coordinator
6 days ago
Morbi, India JENX Digitech Pvt Ltd Full timeThe IT Helpdesk Coordinator is responsible for managing and overseeing the daily operations of the IT helpdesk team, ensuring efficient and timely resolution of technical issues. This role acts as the primary point of contact between end-users and the IT department, coordinating support efforts, tracking incidents, and maintaining service quality...
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IT Help Desk Coordinator
4 days ago
Morbi, Gujarat, India JENX Digitech Pvt Ltd Full time ₹ 1,20,000 - ₹ 1,80,000 per yearThe IT Helpdesk Coordinator is responsible for managing and overseeing the daily operations of the IT helpdesk team, ensuring efficient and timely resolution of technical issues. This role acts as the primary point of contact between end-users and the IT department, coordinating support efforts, tracking incidents, and maintaining service quality...
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It Help Desk Coordinator
3 days ago
Morbi, Gujarat, India Jenx Digitech Full time ₹ 2,00,000 - ₹ 4,00,000 per yearManage IT helpdesk operations, coordinate support staff, track tickets, ensure timely issue resolution, maintain systems documentation, and provide technical assistance to users. Improve service efficiency and user satisfaction. only Male Candidate
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▷ Only 24h Left! Front Desk Receptionist
2 weeks ago
Morbi, GJ, IN VARMORA GRANITO Full timeFront desk receptionist position in Morbi Job Title Receptionist Location Varmora Granito Ltd Dhuva Morbi HO Department Administration Experience 0-5 Years Preferred Employment Type Full-Time Job Summary We are looking for a professional and presentable receptionist to manage the front desk at our Morbi office The ideal candidate should have excellent...
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Tpa Desk Coordinator
14 hours ago
Bahadurgarh, HR, IN Medark hospital Full timeTPA Desk Coordinator Location Medark Hospital Bahadurgarh Department Billing Insurance TPA Desk Role Full-time Reports to Billing Manager Hospital Administrator Position Overview The TPA Desk Coordinator will be responsible for managing all activities related to cashless hospitalization insurance approvals patient coordination and documentation The role...
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Front Desk Executive
2 days ago
Gandhinagar, GJ, IN Swagat Group Full timeA LEADING AND AWARD-WINNING REAL ESTATE COMPANY WITH OVER FIVE DECADES OF EXCELLENCE INVITES EXPERIENCED PROFESSIONALS TO JOIN OUR ESTEEMED GROUP Post Front Desk Executive Female Only Week Days Hours 6 Days a week 10 00 AM to 07 00 PM Location Gandhinagar Key Responsibilities We are looking for a Front Desk Executive to undertake all receptionist and...
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Front Desk Receptionist/administrative Assistant
2 weeks ago
Gandhidham, GJ, IN Jagruti Multispeciality Hospital Full timeReception cum Front Desk Manager - Sanjeevani Hospital Looking for a smart well-spoken person to manage front desk patient coordination Duties Handle calls patient registration appointments billing coordination and maintain smooth front office operations Requirements Good communication computer knowledge polite professional attitude Experience 2-5 years...
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Front Desk Executive
1 week ago
Dewas, MP, IN IT Geeks Full timeJob Title Front Desk Executive Location Dewas Madhya Pradesh Experience Fresher can also apply Preferred Candidate Female Local Resident Job Overview We are seeking a professional and enthusiastic Front Desk Executive to join our team in Dewas As the first point of contact for visitors and clients the ideal candidate will create a welcoming and polished...
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Apply Now! Front Desk
3 weeks ago
Vapi, GJ, IN SPICE ACADEMY Full timeFront Desk Coordinator Admin Executive - Spice Academy Location Vapi Gujarat Job Type Full-time Part-time Salary Based on experience About Spice Academy Spice Academy is a leading English language and skill development institute in Vapi offering courses in Spoken English Computer Skills and Tally We are looking for a Front Desk Coordinator who can manage...