Voice Process Executive Jobs Opening in Tranzinda at Guindy, ChennaiLess

10 hours ago

Chennai, India Tranzinda Full time

Designation - Voice Process ExecutiveQualification -10Th To Any DegreeAge - 18 To 29Location - Guindy And SaidapetSalary For Freshers - 25 K To 30 k Fixed IncentivesInterview PerformanceOnly Work From OfficeKey Responsibilities: 1. Customer Interaction: Answer inbound calls from customers and assist them with inquiries, requests, complaints, or support issues. Make outbound calls to customers for feedback, product promotions, payment reminders, or service updates (if part of an outbound process). Understand customer needs clearly and provide the appropriate solution or information. 2. Issue Resolution and Support: Handle customer complaints or problems professionally and provide effective resolutions within the first call whenever possible. Escalate unresolved issues to the appropriate department or supervisor while ensuring follow-up. Record details of customer interactions, including inquiries, complaints, comments, and actions taken. 3. Product and Service Knowledge: Gain in-depth knowledge about the company’s products or services to answer customer questions accurately. Update customers with information about new services, offers, discounts, or policy changes. Guide customers through technical procedures or service processes when necessary. 4. Communication and Soft Skills: Maintain a polite, friendly, and professional tone throughout the conversation. Handle difficult or irate customers with patience and empathy. Ensure clarity and confidence in speech, and avoid using slang or inappropriate language. 5. Call Documentation and Reporting: Enter customer information and update call records in CRM or call management systems accurately. Maintain logs of calls, complaints, feedback, and follow-ups as per company guidelines. Provide daily, weekly, or monthly reports on call volume, resolution rate, and customer feedback to the team lead or manager. 6. Performance and Quality: Achieve assigned daily/weekly/monthly call targets and KPIs such as Average Handling Time (AHT), First Call Resolution (FCR), Customer Satisfaction (CSAT), etc. Participate in team meetings, training sessions, and quality reviews to improve performance. Follow call scripts and quality standards set by the organization or client.More information about this Voice Process Executive JobPlease go through the below FAQs to get all answers related to the given Voice Process Executive jobWhat are the job requirements to apply for this Voice Process Executive job position? Ans: A candidate must have a minimum of fresher as an Voice Process Executive What is the qualification for this job? Ans: The candidate can be a Graduate from any of the following: 10th Pass (SSC) What is the hiring Process of this job? Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.This Voice Process Executive is a work from home job? Ans: No ,its not a Work from Home Job. How many job vacancies are opening for the Voice Process Executive position? Ans: There are immediate 1 job openings for Voice Process Executive in our Organisation.

10th Pass (SSC)

  • Tamil Voice Process

    3 days ago

    Chennai, India Careerschool HR Solutions Full time

    Urgent openings for Tamil Voice Process (Domestic Voice)... Designation : Customer Support Executive/Senior Customer Support Executive Process : Collections/Retention/Payment Follow up Qualification : Any Degree(With or without Arrears) Experience : Minimum 1yr experience in any Telesales/Outbound process Age Limit : 35yrs Shift : Day Shift (Sunday Week...

  • Voice Process

    1 week ago

    Chennai, Tamil Nadu, India Just Jobs Consultants Full time ₹ 13,000 - ₹ 15,000 per year

    Qualification: 12th / Graduate with Malayalam speakingRole: voice processSalary: 13,000 to 15,000 take-homeLocations: Ambattur, Guindy, Little Mount, Anna Salai, Mount RoadInterested candidates apply

  • Bpo Voice Process-hindi

    1 week ago

    Chennai, India CR Enterprises Full time

    we are hiring hindi voice process! location: chennai(ekkattuthangal/guindy/velachery) qualification: freshers and experienced both can apply call: 6383883602 **Salary**: From ₹12,000.00 per month Schedule: - Day shift Supplemental pay types: - Overtime pay **Language**: - Hindi (required)

  • Tamil Voice Process

    3 days ago

    Chennai, India Tamil Voice Process Full time

    Health insurance **TAMIL VOICE PROCESS** - Voice Process - Domestic 3. Working Hours - Monday to Saturday ( Sunday - Holiday ) 4. Job Timing - 10.00 AM to 5.00 PM 5. Qualification - 10/12/Any Degree ( Backlogs Allowed ) 6. Language - Any ( Tamil / English / Telugu & Hindi ) 7. Salary Package - Fixed + Variable Pay 8. Process - Banking Backend...

  • Tamil Voice Process

    3 days ago

    Chennai, India TAMIL VOICE PROCESS Full time

    JOB POSITION : TAMIL VOICE PROCESS SALARY : 15,000 TO 25,000 *PERMANENT JOBS WE ARE NEED FRESHERS AND EXPERIENCED CANDIDATES IMMEDIATELY **Job Types**: Full-time, Regular / Permanent, Fresher **Salary**: ₹15,000.00 - ₹25,000.00 per month **Benefits**: - Cell phone reimbursement - Flexible schedule Schedule: - Day shift Supplemental pay...

  • Voice Process

    2 weeks ago

    Chennai, India Boston Business Solutions Private Limited Full time

    We have opening for Tamil voice process Job role: Customer support Location: Guindy, Chennai **Salary**: 10000 to 12000 Language : Tamil with basic english Shif timing: 7am to 12pm(any 9 hrs shift) 7am to 4pm 8am to 5pm 9am to 6pm 10am to7pm 1pm to 10pm 2pm to 11 pm ( No cab but cab allowance provided) 3pm to 12 pm (Drop only provided) **Job Types**:...

  • Tamil Voice Process

    1 week ago

    Chennai, India TAMIL VOICE PROCESS Full time

    Job opening for Telecaller Executive(Lead Conversion Specialist)-Saligrama Chennai Qualification: Any degree Exp: 1 to 3 years **Salary**: As per your last drawn. Required Skill: - Contacting/Answering phones and explaining the treatment and services offered by the company. - Contacting existing customers as well as prospective customers using...

  • Telecaller Jobs Opening in PT Jobs at Mogappair, ChennaiLess

    11 hours ago

    Chennai, India PT Jobs Full time

    Position: Telecaller – Recruitment & SalesLocation: Chennai Mogappair Job Type: Full-time Salary: Fixed pay + Attractive Incentives (Earning potential ₹15,000 – ₹30,000 per month)We are looking for enthusiastic and result-driven Telecallers who can build strong connections over the phone. This role combines two exciting opportunities:1. Recruitment...

  • Voice Process Executive

    1 week ago

    Guindy Industrial Estate, Chennai, Tamil Nadu, India SR universe tech Full time

    We Are Hiring!!! Voice Process Executive Language: Hindi + English **Salary**: 15,000 to 18,000 in hand Qualification: Any Degree No Target Only Customer Support General Shift Location: Guindy Pay: ₹15,000.00 - ₹18,000.00 per month Schedule: - Day shift Supplemental pay types: - Performance bonus Work Location: In person **Speak with the...

  • Walk in

    5 days ago

    Chennai, India Prodapt SA Full time

    Walk-in Drive - International Voice Process **Role and Responsibilities** - Answer all calls from carriers, customers, internal or external, regarding any trouble or service issue they might be experiencing across the entire Windstream Carrier product suite. - Create and Assign Customer Incident Reports to the Carrier Repair Center Technicians with all...