BPO Voice Process Jobs Opening in Span core at Alagesan Road, Bharathiyar Road, Govt Arts College Road, CoimbatoreLess
4 weeks ago
Immediate Opening – BPO Voice ProcessKey ResponsibilitiesHandling Customer Calls Answering inbound calls from customers seeking assistance. Making outbound calls for lead generation, surveys, collections, or feedback. Understanding customer requirements and addressing them effectively. Providing Accurate Information Offering detailed information about products, services, billing, or policies. Guiding customers through processes like account setup, troubleshooting, and technical support. Resolving Queries and Complaints Identifying the root cause of customer issues and resolving them promptly. Escalating unresolved concerns to higher authorities when required. Following up with customers to ensure complete resolution. Maintaining Call Quality Adhering to quality parameters set by the organization. Using polite and professional language during customer interactions. Ensuring customer satisfaction through effective communication. Meeting Performance Targets Achieving individual and team-based targets such as average handling time (AHT), first-call resolution (FCR), and customer satisfaction scores (CSAT). Maintaining efficiency and accuracy in delivering service. Data Management and Documentation Logging call details, customer queries, and resolutions accurately in the system. Maintaining confidentiality of sensitive customer information. More information about this BPO Voice Process JobPlease go through the below FAQs to get all answers related to the given BPO Voice Process jobWhat are the job requirements to apply for this BPO Voice Process job position? Ans: A candidate must have a minimum of 0 to 3+ year experience as an BPO Voice Process What is the qualification for this job? Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE) What is the hiring Process of this job? Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.This BPO Voice Process is a work from home job? Ans: No ,its not a Work from Home Job. How many job vacancies are opening for the BPO Voice Process position? Ans: There are immediate 1 job openings for BPO Voice Process in our Organisation.
12th Pass (HSE)
-
Coimbatore, India Span core Full timeKey Responsibilities Handle inbound and outbound calls for international clients. Provide customer support, resolve queries, and ensure client satisfaction. Follow call scripts, processes, and compliance guidelines. Meet targets for call handling, quality, and productivity. Maintain accurate records of customer interactions. Requirements Excellent...
-
Coimbatore, India Span core Full timeKey Responsibilities Handle inbound and outbound calls for international clients. Provide customer support, resolve queries, and ensure client satisfaction. Follow call scripts, processes, and compliance guidelines. Meet targets for call handling, quality, and productivity. Maintain accurate records of customer interactions.More information about this US BPO...
-
Coimbatore, India Span core Full timeWe are seeking enthusiastic BPO Voice Process Executives to handle inbound and outbound calls, provide excellent customer service, and support business operations. The role requires strong communication skills, patience, and the ability to work in a fast-paced environment.Key Responsibilities:Handle inbound and outbound calls professionally.Respond to...
-
Data Entry
1 week ago
Coimbatore, India Span core Full timeImmediate Opening – Data Entry - Non-Voice Process Job Location: Gandhipuram, Coimbatore Position: Data Entry - Non-Voice Process Employment Type: Full-time Experience: Freshers & Experienced candidates can apply Shift: Day Shift / Rotational (based on project) Salary: Attractive package for deserving candidates Key Responsibilities: * Enter, update, and...
-
Coimbatore, India Span core Full timeWe’re Hiring! | US Voice Process | Night Shift | Coimbatore Company: Spancore TechLocation: Gandhipuram, CoimbatorePosition: US Voice Process (Night Shift)Job Type: Full-TimeExperience: Freshers & Experienced Candidates WelcomeEligibility Criteria:* Excellent communication skills in English (mandatory)* Willingness to work night shifts (US timings)*...
-
Coimbatore, India Span core Full timeKey Responsibilities:Customer Interaction & Support: Handle high-volume inbound calls (or place outbound calls) from US customers to address inquiries, resolve issues, provide product information, and process requests.Process Adherence & Resolution: Follow specific call scripts and procedures to ensure accurate and consistent service. Utilize knowledge...
-
Coimbatore, India Span core Full timeJob Opportunity – BPO Voice Process at Spancore Tech (Coimbatore)Location: Gandhipuram, CoimbatoreJob description:Handle inbound/outbound calls with US-based clients for support, sales, or service.Address customer queries, resolve issues, and provide timely assistance.Maintain call quality, accurate records, and follow company guidelines.Achieve...
-
Coimbatore, India Span core Full timeJob Description: We are looking for dynamic candidates to handle US-based voice process operations. The role involves interacting with international clients to resolve queries, provide support, and ensure excellent customer service. Key Responsibilities: Handle inbound and outbound calls for US clients. Assist customers with queries, complaints, and support...
-
Coimbatore, India Spancore Full timeKey Responsibilities Handle inbound and outbound customer calls. Resolve queries, provide information, and ensure customer satisfaction. Maintain call records and update CRM systems accurately. Meet performance targets for quality, productivity, and response time.More information about this BPO Voice Process JobPlease go through the below FAQs to get all...
-
Coimbatore, India Span core Full timeKey Responsibilities Enter, format, and manage data accurately from source documents. Proofread and verify typed content to ensure accuracy. Maintain digital files and submit completed work on time. Follow company guidelines and confidentiality standards.More information about this Typing Work From Home JobPlease go through the below FAQs to get all answers...
