Application Support Scientist, Hyderabad

For over 50 years SCIEX has been developing groundbreaking technologies and solutions in mass spectrometry and capillary electrophoresis Our products enable our customers to quickly respond to environmental hazards better understand biomarkers relevant to disease improve patient care in the clinic bring relevant drugs to market faster and keep food healthier and safer At SCIEX youll find a rewarding role that amplifies your impact on the world and helps you realize lifes potential SCIEX is one of 10 Life Sciences companies of Danaher Together we accelerate the discovery development and delivery of solutions that safeguard and improve human health Learn about the Danaher Business System which makes everything possible The role is best suits for you if you are eager to use your knowledge and expertise in empowering researchers and or scientists of tomorrow who are currently working with mass spectrometry technologies in analytical and or Pharmaceutical analytical labs The Application Support Scientist is responsible for following Deliver high quality support to users to drive customer satisfaction leading to development nurturing and retention of key customer base Plan and deliver training courses provide phone web and in-lab technical support of LC-MS products and monitor customer satisfaction through regular contact with key accounts Pre-sales demonstration of Sciex Separations instruments and workflows Prepare and or deliver technical presentations and product demonstrations at scientific conferences Conduct and deliver regular trainings refreshers for sales and service teams and Coach junior members of the team This position is field-based and part of the Sciex Application team and will be located in India Hyderabad and will be responsible for supporting the growth of the Sciex Separations business in the region In this role you will have the opportunity to Pre-sales demonstrations of Sciex Separations equipment s Post-sales support to ensure high levels of customer satisfaction Conduct and deliver training courses refreshers learning session to our customers Extend timely support to users to drive customer satisfaction leading to retention of key customer base Prepare and or deliver technical presentations and product demonstrations at scientific conferences The essential requirements of the job include M Pharma M Sc 5 year of industry experience Ph D in Pharmacy or Life Sciences 3 years of experience 4-8 years of relevant experience in Lifesciences or related industry Experience in the area of Bioanalytical DMPK analytical research shall be preferred In-depth understanding of analytical techniques in research specific to Liquid Chromatography tandem mass spectrometry Preferable to have hands on experience related to other instrumentation and techniques in LC-MS workflows Highest levels of personal and professional integrity and ethics with good verbal and written English language communication skills Proven experience of teaching or training the use of separations sciences equipment Travel Motor Vehicle Record Physical Environment Requirements As this is field-based Job based out of Hyderabad India and support to be extended majorly to South India States It would be a plus if you also possess previous experience in Proven experience of teaching or training the use of separations sciences equipment Exposure to SCIEX technologies SCIEX a Danaher company offers a broad array of comprehensive competitive benefit programs that add value to our lives Whether its a health care program or paid time off our programs contribute to life beyond the job Check out our benefits at At Danaher we bring together science technology and operational capabilities to accelerate the real-life impact of tomorrows science and technology We partner with customers across the globe to help them solve their most complex challenges architecting solutions that bring the power of science to life Our global teams are pioneering whats next across Life Sciences Diagnostics Biotechnology and beyond For more information visit At Danaher we value diversity and the existence of similarities and differences both visible and not found in our workforce workplace and throughout the markets we serve Our associates customers and shareholders contribute unique and different perspectives as a result of these diverse attributes