Analyst Iii Infrastructure Services
3 weeks ago
Essential Job Functions Taking ownership of customer issues reported and responding to customer inquiries to ensure customer needs are met Assists customers in resolving technical problems by providing guidance regarding software hardware application issues etc Researching diagnosing troubleshooting and identifying solutions to resolve system issues and or refer more complex technical problems through a defined escalation process Follows up with customers to ensure that their inquiries are resolved within the contracted or agreed-upon time frame Logs and tracks inquiries using a ticketing tool and maintains history records including related problem documentation Identifies evaluates and prioritizes customer problems and complaints to ensure that inquiries are resolved appropriately Basic Qualifications Should have attended regular school college with 10 2 3 as a minimum qualification in any stream of subject Good understanding of computer systems mobile devices and other tech products Ability to diagnose and troubleshoot basic technical issues Fresher or has work experience as a Technical Support Engineer Desktop Support Engineer IT Help Desk Technician or similar role Ability to provide step-by-step technical help both written and verbal Experience with solving computer-related problems Experience working with company escalation policy Requirements and Skills Interpersonal skills to interact with customers and team members Excellent problem-solving and communication skills with fluent spoken English and good thought flow Organization skills to balance and prioritize work Ability to work in a team environment Work Environment Work from Office is mandatory This job role requires working rotational night shifts At DXC Technology we believe strong connections and community are key to our success Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing productivity individual work styles and life circumstances We re committed to fostering an inclusive environment where everyone can thrive Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services such as false websites or through unsolicited emails claiming to be from the company These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process nor ask a job seeker to purchase IT or other equipment on our behalf More information on employment scams is available
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Service Desk Analyst Iii
3 weeks ago
Bangalore, Karnataka, India Arrow Electronics Full timePosition Service Desk Analyst III IT Service Desk Analyst III Service Desk Analysts are on the frontline of customer support They are focused on helping to resolve functional and technical issues end users encounter or connecting those users with more intensive IT support when needed Work efficiently with Tier II teams on required support needed from them to...
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Erp Functional Analyst Iii
4 days ago
Bangalore, Karnataka, India Arrow Electronics Full timePosition ERP Functional Analyst III 15 Years experience in new implementations of Oracle E-Business Suite Projects in Supply Chain Planning Industry experience will be an added advantage Solutioning experience is must for this position Location IN-KA-Bangalore India SKAV Seethalakshmi GESC Time Type Full time Job Category Information Technology
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Bangalore, Karnataka, India DXC Technology Full timeEssential Job Functions Offer basic technical support in infrastructure services responding to issues and providing assistance Contribute to infrastructure projects and tasks gaining hands-on experience and knowledge Assist in monitoring and basic troubleshooting of infrastructure systems Work with the team to meet infrastructure needs and support daily...
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Analyst I Infrastructure Services
4 weeks ago
Bangalore, Karnataka, India DXC Technology Full timeEssential Job Functions Provide technical support in infrastructure services responding to issues and assisting in tasks Contribute to infrastructure projects and tasks under supervision Participate in the monitoring and basic troubleshooting of infrastructure systems Work with the team to address infrastructure-related challenges and meet departmental...
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Business analyst iii
3 weeks ago
Bangalore, India Navi Full timeAbout the Team The Analytics team at Navi is the strategic partner to all business functions, driving data-informed decision-making across the organization. We transform complex data into actionable insights that shape strategy and execution. Our work spans key verticals: Business and Growth Analytics, Credit & Credit Risk Analytics, Collections & Biz-fin...
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Business Analyst III
6 days ago
bangalore, India Navi Full timeAbout the Team The Analytics team at Navi is the strategic partner to all business functions, driving data-informed decision-making across the organization. We transform complex data into actionable insights that shape strategy and execution. Our work spans key verticals: Business and Growth Analytics, Credit & Credit Risk Analytics, Collections & Biz-fin...
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Business Analyst III
4 days ago
bangalore, India Navi Full timeAbout the TeamThe Analytics team at Navi is the strategic partner to all business functions, driving data-informed decision-making across the organization. We transform complex data into actionable insights that shape strategy and execution. Our work spans key verticals: Business and Growth Analytics, Credit & Credit Risk Analytics, Collections & Biz-fin...
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Sr Analyst Iii Infrastructure Services
2 weeks ago
Bangalore, Karnataka, India DXC Technology Full timeEssential Duties and Responsibilities As a Subject matter expert provide direct technical support as needed in the planning coordination installation implementation and testing of releases upgrades or changes to CICS and related ISV products Capable of Upgrading Installing and Migrating CICS Transaction servers Capable of Upgrading Installing and supporting...
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Business Analyst III
4 days ago
bangalore district, India Navi Full timeAbout the Team The Analytics team at Navi is the strategic partner to all business functions, driving data-informed decision-making across the organization. We transform complex data into actionable insights that shape strategy and execution. Our work spans key verticals: Business and Growth Analytics, Credit & Credit Risk Analytics, Collections & Biz-fin...
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Manager Infrastructure Services
2 weeks ago
Bangalore, Karnataka, India DXC Technology Full timeThe Automation Sysprog is responsible for research analysis documentation and presentation of effective methods of consolidating various jobs workflows started tasks and automating them to prevent manual intervention from Operations Automation also provides recovery processes to support high availability initiatives The Automation analyst is responsible for...
