Desktop Support Engineer
21 hours ago
Job Description Job Title: Junior Desktop Support Engineer Location: Mumbai Experience: 1.6 years to 2 Years Employment Type: Full-time Working Days: 6 days (as per company policy) Interview- 1st round virtually through MS teams and 2nd round Face to face mandatory in Mumbai office. Job Overview: We are looking for a motivated and customer-focused Junior Desktop Support Engineer to join our IT team in Mumbai. The candidate will be responsible for providing first-level technical support, resolving hardware/software issues, and ensuring smooth IT operations for end-users. Key Responsibilities: - Provide L1 desktop support for end-users, both on-site and remotely. - Install, configure, and troubleshoot Windows OS, MS Office, and standard business applications. - Diagnose and resolve issues related to desktops, laptops, printers, scanners, and other peripherals. - Set up and maintain user accounts, email configurations, and network access. - Ensure proper functioning of LAN, Wi-Fi, and basic network connectivity. - Perform routine system checks, updates, and preventive maintenance. - Log all support requests and resolutions in the ticketing system. - Coordinate with L2/L3 teams for unresolved issues. - Assist with IT asset management, inventory updates, and documentation. - Provide support during new employee onboarding (system setup, access configuration). Required Skills & Qualifications: - Bachelor's degree in IT, Computer Science, or related field (preferred). - 12 years of hands-on experience in desktop or IT support. - Good understanding of Windows 10/11, MS Office, and common enterprise tools. - Basic knowledge of Active Directory, DNS, DHCP, and network fundamentals. - Familiarity with antivirus solutions and endpoint security tools. - Strong troubleshooting and analytical skills. - Good communication skills and customer service orientation. Additional Preferred Skills: - Experience with any helpdesk/ticketing tool (Jira, ServiceNow, Fresh service, etc.). - Understanding of ITIL fundamentals. - Ability to work in a fast-paced environment and handle multiple tasks
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Desktop Support Engineer
3 hours ago
Mumbai, India Care Infotech Full time ₹ 12,000 - ₹ 22,000Description We are currently seeking a dedicated Desktop Support Engineer to join Care Infotech's Information Technology department in Mumbai. As a Desktop Support Engineer, you will play a crucial role in providing technical assistance and support to our employees, ensuring smooth operations and optimal performance of our desktop systems. You will be...
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Desktop Support Engineer
14 hours ago
Mumbai, India Care Infotech Full timeDescription We are currently seeking a dedicated Desktop Support Engineer to join Care Infotech's Information Technology department in Mumbai. As a Desktop Support Engineer, you will play a crucial role in providing technical assistance and support to our employees, ensuring smooth operations and optimal performance of our desktop systems. You will be...
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Desktop Support Engineer
5 hours ago
Mumbai, India Care Infotech Full timeWe are currently seeking a dedicated Desktop Support Engineer to join Care Infotech's Information Technology department in Mumbai. As a Desktop Support Engineer, you will play a crucial role in providing technical assistance and support to our employees, ensuring smooth operations and optimal performance of our desktop systems. You will be involved in a...
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Desktop Engineering Support
4 weeks ago
India Luxoft Full timeProject Description:Investigate systemic issues that negatively affect the end user experience, implement solutions that increase productivity. Work with business partners to understand needs and pain points that impact productivity. Focus will primarily be on issues that arise during device migration of Merger and Acquisition...
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Desktop Engineering Support
3 weeks ago
India Luxoft Full timeProject Description:Investigate systemic issues that negatively affect the end user experience, implement solutions that increase productivity. Work with business partners to understand needs and pain points that impact productivity. Focus will primarily be on issues that arise during device migration of Merger and Acquisition activityResponsibilities:•...
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Desktop Support Engineer
1 week ago
Vapi, India Care infotech Full timeJob Description The Desktop Support Engineer is responsible for providing technical assistance and support related to computer systems, hardware, and software. This role involves troubleshooting issues, resolving user problems, and ensuring optimal performance of desktop environments. Key responsibilities include installing, configuring, and maintaining...
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Desktop Engineering Support
2 weeks ago
India Luxoft Full timeProject Description: Investigate systemic issues that negatively affect the end user experience, implement solutions that increase productivity. Work with business partners to understand needs and pain points that impact productivity. Focus will primarily be on issues that arise during device migration of Merger and Acquisition activity Responsibilities: -...
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Desktop Engineering Support
2 weeks ago
India Luxoft Full timeProject Description: Investigate systemic issues that negatively affect the end user experience, implement solutions that increase productivity. Work with business partners to understand needs and pain points that impact productivity. Focus will primarily be on issues that arise during device migration of Merger and Acquisition activity. Responsibilities -...
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Desktop Engineering Support
3 days ago
India Luxoft Full timeProject Description: Investigate systemic issues that negatively affect the end user experience, implement solutions that increase productivity. Work with business partners to understand needs and pain points that impact productivity. Focus will primarily be on issues that arise during device migration of Merger and Acquisition activity Responsibilities: •...
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Desktop Engineering Support
4 weeks ago
India Luxoft Full timeProject Description:Investigate systemic issues that negatively affect the end user experience, implement solutions that increase productivity. Work with business partners to understand needs and pain points that impact productivity. Focus will primarily be on issues that arise during device migration of Merger and Acquisition activityResponsibilities:•...