Guest Experience Executive
5 days ago
Process all guest check-ins verifying guest identity form of payment assigning room and activating issuing room key Set up accurate accounts for each guest according to their requirements Enter Marriott Rewards information Ensure rates match market codes document exceptions Secure payment prior to issuing room key verify adjust billing Compile and review daily reports logs contingency lists Complete cashier and closing reports Supply guests with directions and property information Accommodate guest requests contacting appropriate staff if necessary Follow up to ensure requests have been met Process all payment types vouchers paid-outs and charges Balance and drop receipts Count and secure bank at beginning and end of shift Obtain manual authorizations and follow all Accounting procedures Notify Loss Prevention Security of any guest reports of theft Assist management in training evaluating counseling motivating and coaching employees serve as a role model and first point of contact of the Guarantee of Fair Treatment Open Door Policy process Develop maintain positive working relationships support team to reach common goals listen and respond appropriately to employee concerns Follow company policies and procedures report accidents injuries and unsafe work conditions to manager complete safety training and certifications ensure personal appearance is clean and professional maintain confidentiality of proprietary information protect company assets Welcome and acknowledge guests anticipate and address guests service needs assist individuals with disabilities thank guests with genuine appreciation Speak using clear and professional language prepare and review written documents accurately and completely answer telephones using appropriate etiquette Ensure adherence to quality standards Enter and locate information using computers POS systems Stand sit or walk for an extended period of time Move lift carry push pull and place objects weighing less than or equal to 10 pounds without assistance Perform other reasonable job duties as requested by Supervisors PREFERRED QUALIFICATIONSEducation High school diploma or G E D equivalent Related Work Experience At least 1 year of related work experience Supervisory Experience At least 1 year of supervisory experience License or Certification NoneMarriott International is an equal opportunity employer We believe in hiring a diverse workforce and sustaining an inclusive people-first culture We are committed to non-discrimination on any protected basis such as disability and veteran status or any other basis covered under applicable law At Westin we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling ensuring they can be the best version of themselves To achieve the brand mission of becoming the preeminent wellness brand in hospitality we need passionate and engaged associates to bring the brand s unique programming to life We want our associates to embrace their own well-being practices both on and off property You are the ideal Westin candidate if you are passionate you are active and take pride in how you maintain your well-being you are optimistic you are adventurous Be where you can do your best work xe2x80x8b begin your purpose belong to an amazing globalxe2x80x8bteam and become the best version of you
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Guest Experience Expert
2 weeks ago
Pushkar, India Marriott International, Inc Full time**Additional Information** **Job Number**25018597 **Job Category**Rooms & Guest Services Operations **Location**The Westin Pushkar Resort & Spa, Khasra No. 1242, 1243, 1196/1726, Pushkar, Rajasthan, India, 305022 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in...
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Guest Experience Manager
3 days ago
Jaipur, Rajasthan, India RAFFLES Full timeCompany Description Raffles is a collection of luxury hotels and resorts worldwide each distinguished by its luxury elegance and residential charm Raffles Hotels Resorts are one-of-a-kind properties each one a landmark in its respective city positioned at the top of its local market and rated among the very best in the world Take charge the...
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Guest Experience Expert
2 days ago
Jaipur, Rajasthan, India Marriott International, Inc Full time**Additional Information** **Job Number**25059518 **Job Category**Rooms & Guest Services Operations **Location**Le Meridien Jaipur Resort & Spa, Number 1, RIICO, Jaipur, Rajasthan, India, 302028 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and check-out....
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Guest Experience Expert
2 days ago
Jaipur, Rajasthan, India Marriott International, Inc Full time**Job Number** 24045391 **Job Category** Rooms & Guest Services Operations **Location** Jaipur Marriott Hotel, Ashram Marg Near Jawahar Circle, Jaipur, Rajasthan, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and...
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Guest Relationship Executive
4 days ago
Jaipur, Rajasthan, India PUNO - The Adventure Park Full timeGuest Relation executive Responsibilities - Review guest arrival lists to offer a warm greeting. - Attend to distinguished visitors (such as VIPs) and respond to their questions. - Assist with the preparation of welcome folders with material (e.g. room service menus, area descriptions) - Promote services and provide information about amenities, the...
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Guest Relations Executive
1 week ago
Jaipur, Rajasthan, India Hyatt Regency Jaipur Mansarovar Full timeSummary You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Guest Relations Executive is responsible to assist in the smooth and efficient running of the Guest Relations Department within the...
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Guest Relationship Executive
6 days ago
Jaipur, Rajasthan, India Okie placement services private limited Full timeGuest Relation Officer, also known as a Guest Relation Coordinator or Guest Relation Specialist, is a customer service-oriented employee who essentially greets hotel guests. From escorting guests to rooms to assisting in arranging reservations, Guest Relation Officers ensure a pleasant and satisfying stay at a hotel. Pay: ₹15,000.00 - ₹30,000.00 per...
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Guest Relations Executive
2 weeks ago
Amer Road, Jaipur, Rajasthan, India Consultus HR Full timeJob Title**:Guest Relationship Executive** Location: Amer Fort Company: Droame **Salary**: ₹15,000 - ₹20,000 per month **Job Summary**: Seeking a proactive **Guest Relationship Executive** to engage with tourists, promote video shoot packages, and ensure excellent guest experiences at Amer Fort. **Responsibilities**: - Interact with tourists and...
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Guest Happiness Executive
2 weeks ago
Vaishali Nagar, Jaipur, Rajasthan, India Soulbol Full time**Job Title**: Guest Happiness Executive (GHE) - Jaipur **Company**: Soul Bol **Location**: Jaipur, Rajasthan **The Opportunity**: Soul Bol is seeking a highly motivated and empathetic Guest Happiness Executive to join our team in Jaipur. In this crucial role, you will be the voice and face of Soul Bol, ensuring our guests feel valued, supported, and...
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Guest Relationship Executive
2 days ago
Jaipur, Rajasthan, India Nexus pro services Full timewe are looking for guest relationship executive for one of the leading event management company. Mnimum exp - 1 year Location - Jaipur Salary - 12K-15K PM **Job Types**: Full-time, Permanent Pay: ₹12,000.00 - ₹15,000.00 per month **Experience**: - Hospitality: 1 year (preferred) Work Location: In person **Speak with the employer** +91 7300320399
