15h Left Senior Project Manager

See yourself at Twilio Join the team as our next Senior Project Manager Controllership Business Operations Who we are why we re hiring Twilio powers real-time business communications and data solutions that help build better applications and customer experiences Although we re headquartered in San Francisco we re on a journey to becoming a globally antiracist company that supports wherever we do business We employ thousands of Twilions worldwide and we re looking for more builders creators and visionaries to help fuel our growth momentum About the job As Senior Project Manager on the Controllership Business Operations team you will define and lead strategic initiatives across the Controllership organization and play a critical role in achieving our automation goals You will lead multiple high-visibility high-impact projects from ideation and strategy through planning execution and go-live The Controllership Business Operations team is responsible for creating and maintaining operational rigor via a scalable and well-structured project management approach process improvement and governance processes as well as supporting and enabling our cross-functional teams to execute and launch initiatives with increased velocity without compromising quality ResponsibilitiesIn this role you ll Lead multiple complex strategic initiatives Partner with senior members of the Controllership organization and cross-functional teams Billing Platform Financial Systems Enablement IT Support ERP PMO M A Finance to ensure resources are focused on the highest priority work and all projects are delivered on time within scope and within budget Drive automation of order-to-cash and source-to-pay processes Identify validate and prioritize automation opportunities and project manage execution Contribute to CFO-level automation initiatives through knowledge sharing advocacy and project support when needed Champion critical org-wide change-management efforts Proactively communicate with a broad set of stakeholders and follow up to confirm understanding focus on solving problems and create a space where new ideas are encouraged discussed supported and developed Qualifications Not all applicants will have skills that match a job description exactly Twilio values diverse experiences in other industries and we encourage everyone who meets the required qualifications to apply While having desired qualifications make for a strong candidate we encourage applicants with alternative experiences to also apply If your career is just starting or hasn t followed a traditional path don t let that stop you from considering Twilio We are always looking for people who will bring something new to the table Required 10 or more years of relevant work experience with at least 6 years focused on project management and automation for financial operations with a proven track record of independently assessing end-to-end processes to identify improvement opportunities Demonstrated success automating order-to-cash and source-to-pay processes and hands-on experience with a wide range of automation tools Experience across the project lifecycle strategy planning execution in finance accounting operations or financial systems Demonstrated ability to anticipate and manage project risks Exceptional skills in structured critical thinking problem-solving process re-engineering business analysis written and verbal communication Consistent ability to manage and prioritize multiple initiatives while executing tactical project level tasks in a fast-paced environment Familiarity with project management systems and tools such as Jira Airtable and LucidChart Desired Project Management or Agile Certification PMP SAFe CSM Six Sigma Location Remote IndiaWhat we offerThere are many benefits to working at Twilio including things like competitive pay generous time-off ample parental and wellness leave healthcare a retirement savings program and much more Offerings vary by location Twilio thinks big Do you We like to solve problems take initiative pitch in when needed and are always up for trying new things That s why we seek out colleagues who embody our values - something we call Additionally we empower employees to build by supporting their volunteering and donation efforts So if you re ready to unleash your full potential do your best work and be the best version of yourself apply now If this role isn t what you re looking for Twilio is proud to be an equal opportunity employer Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer We do not discriminate based upon race religion color national origin sex including pregnancy childbirth reproductive health decisions or related medical conditions sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability genetic information political views or activity or other applicable legally protected characteristics We also consider qualified applicants with criminal histories consistent with applicable federal state and local law Additionally Twilio participates in the E-Verify program in certain locations as required by law Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures If you need assistance or an accommodation due to a disability please contact us at Twilio