SAM Analyst

Job Description

Responsibilities:

- Enter and maintain information in a database format to address budgeting, software compliance inventory, contracts, and cost. Assist in the development of reporting to address management requirements to obtain information.
- Communicate through email, individual interview, group meetings, and presentations to end users, management, developers, and vendors.
- Respond to requests from end users, managers, developers, and team members for specific
- IT Software Asset Management data information.
- Facilitate the business needs for ongoing technical support and upgrade protection on selected products by ensuring that maintenance, support and upgrade protection renewals are managed/handled/ordered in advance of their expiration.
- Identify savings opportunities for renewals, software licensing, and services. Follow through with vendors.
- Manage contracts and relationships to maximize value creation and costs for software licensing, maintenance, and service offerings.
- Collect information for budgeting, software compliance inventory, contract summaries, and cost comparisons.

Technical Experience: -

- Knowledge of License Management and compliance tools like Flexera, ServiceNow.
- Exposure to ITSM and ITAM frameworks and tools.
- The ability to learn quickly and retain large quantities of information
- Managing multiple priorities and/or projects by using appropriate methodologies and tools.
- Introduce new ideas and processes which improve performance and productivity.
- Problem solver with the ability to encourage others in collaborative problem solving. Acting
- as both a broker and consultant regarding resources, you engage others in problem solving
- without taking over.

---