Technical Support Engineer
3 days ago
Technical Support Engineer – Spanish Language (M365 Concierge) Job Overview Gigmo Solutions is seeking a skilled and customer-centric Technical Support Engineer (Spanish Language) to join our Microsoft 365 Concierge Support team. The role focuses on providing high-quality technical assistance to customers for Microsoft 365 products, handling installation, configuration, licensing, and user support through multiple support channels. Key Responsibilities - Provide end-to-end Microsoft 365 Concierge support to customers via chat, email, remote support, and phone - Assist users with Microsoft 365 setup, installation, activation, and licensing issues - Troubleshoot issues related to Outlook, Teams, OneDrive, SharePoint, Word, Excel, and other M365 services - Support user account management, mailbox setup, and license assignment - Troubleshoot Windows and macOS OS-related issues impacting Microsoft 365 functionality - Assist with identity and access management, including SSO, Azure AD sign-ins, and authentication issues - Analyze logs and diagnostic data to identify and resolve technical issues - Document customer interactions, troubleshooting steps, and resolutions accurately in the ticketing system - Escalate complex or unresolved issues to internal Microsoft support teams when required - Proactively identify recurring issues and share insights with internal teams to improve service quality Required Skills & Qualifications - Experience as a Technical Support Engineer / IT Helpdesk supporting Microsoft 365 - Strong knowledge of M365 administration, licensing, and troubleshooting - Hands-on experience troubleshooting Windows and macOS environments - Basic understanding of Azure Active Directory, SSO, and identity concepts - Ability to read and analyze system and application logs - Excellent Spanish communication skills (written and verbal) - Strong customer-handling and problem-solving skills - Ability to work independently in a remote environment System Requirements (Remote Work) - Minimum 16 GB RAM - Stable internet connection with at least 50 Mbps upload/download speed - Windows 10 or higher preferred Preferred Qualifications - Graduate or above - Experience with Microsoft support processes or concierge services - Familiarity with CRM or ticketing tools (Salesforce preferred)
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Technical Support Engineer
3 days ago
Gurugram, India LENS Corporation Full timeCompany: LENSCORP AI PRIVATE LIMITED (LENS Corporation) Location: Gurugram / Hybrid Experience: 1–4 years (flexible for strong candidates) About LENS LENS Corporation is an AI, Computer Vision, and Biometrics company building enterprise-grade platforms deployed across government, defence, infrastructure, smart cities, and large enterprises. Our platforms...
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Technical Support Engineer
19 hours ago
Gurugram, India LENS Corporation Full timeCompany: LENSCORP AI PRIVATE LIMITED (LENS Corporation) Location: Gurugram / Hybrid Experience: 1–4 years (flexible for strong candidates) About LENS LENS Corporation is an AI, Computer Vision, and Biometrics company building enterprise-grade platforms deployed across government, defence, infrastructure, smart cities, and large enterprises . Our platforms...
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Technical Support Engineer
3 days ago
Gurugram, India LENS Corporation Full timeCompany: LENSCORP AI PRIVATE LIMITED (LENS Corporation)Location: Gurugram / HybridExperience: 1–4 years (flexible for strong candidates)About LENSLENS Corporation is an AI, Computer Vision, and Biometrics company building enterprise-grade platforms deployed across government, defence, infrastructure, smart cities, and large enterprises.Our platforms...
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Technical Support Engineer
3 days ago
gurugram, India LENS Corporation Full timeCompany: LENSCORP AI PRIVATE LIMITED (LENS Corporation)Location: Gurugram / HybridExperience: 1–4 years (flexible for strong candidates)About LENSLENS Corporation is an AI, Computer Vision, and Biometrics company building enterprise-grade platforms deployed across government, defence, infrastructure, smart cities, and large enterprises.Our platforms...
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Technical Support Engineer
1 day ago
Gurugram, India LENS Corporation Full timeCompany: LENSCORP AI PRIVATE LIMITED (LENS Corporation)Location: Gurugram / HybridExperience: 1–4 years (flexible for strong candidates)About LENSLENS Corporation is an AI, Computer Vision, and Biometrics company building enterprise-grade platforms deployed across government, defence, infrastructure, smart cities, and large enterprises.Our platforms...
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Technical Support Engineer
20 hours ago
Gurugram, India LENS Corporation Full timeCompany: LENSCORP AI PRIVATE LIMITED (LENS Corporation)Location: Gurugram / HybridExperience: 1–4 years (flexible for strong candidates)About LENSLENS Corporation is an AI, Computer Vision, and Biometrics company building enterprise-grade platforms deployed across government, defence, infrastructure, smart cities, and large enterprises.Our platforms...
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Technical Support Engineer
3 days ago
Gurugram, Gurugram, India LENS Corporation Full timeJob Description Company: LENSCORP AI PRIVATE LIMITED (LENS Corporation) Location: Gurugram / Hybrid Experience: 14 years (flexible for strong candidates) About LENS LENS Corporation is an AI, Computer Vision, and Biometrics company building enterprise-grade platforms deployed across government, defence, infrastructure, smart cities, and large enterprises....
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Technical Support Engineer
3 weeks ago
Gurugram, India TELLUSYS INFO PRIVATE LIMITED - Virtuo.in Full timeTechnical Support Engineer – Hiring Now (On-site, Gurgaon)About CompanyVirtuo (Tellusys Info Pvt. Ltd.) builds next-gen AI voice automation, cloud telephony, and business communication tools.We work across SIP, VoIP, cloud infrastructure, CRM systems, and AI-driven automation.If you want to work at the intersection of AI + telecom, this is the place to...
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Technical Support Engineer
3 weeks ago
Gurugram, India TELLUSYS INFO PRIVATE LIMITED - Virtuo.in Full timeTechnical Support Engineer – Hiring Now (On-site, Gurgaon)About CompanyVirtuo (Tellusys Info Pvt. Ltd.) builds next-gen AI voice automation, cloud telephony, and business communication tools.We work across SIP, VoIP, cloud infrastructure, CRM systems, and AI-driven automation.If you want to work at the intersection of AI + telecom, this is the place to...
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Technical Support Engineer
3 weeks ago
Gurugram, India TELLUSYS INFO PRIVATE LIMITED - Virtuo.in Full timeTechnical Support Engineer – Hiring Now (On-site, Gurgaon) About Company Virtuo (Tellusys Info Pvt. Ltd.) builds next-gen AI voice automation, cloud telephony , and business communication tools. We work across SIP, VoIP, cloud infrastructure, CRM systems, and AI-driven automation. If you want to work at the intersection of AI + telecom , this is the place...
