Quality Audit Manager, AGI Data Services

4 days ago

Hyderabad, India Amazon Full time

We are seeking an experienced Quality Audit Manager to join our operations to develop, manage, and support our AGI-DS team with auditing and improving data quality.

Key job responsibilities
As Team Manager, you will be responsible for:

* Manage job assignment on a day-to-day basis, monitoring performance on job or queue adherence, volume, and quality
* Support hiring and training of new Associates
* Ensure productivity is maximized through supervision, training, analysis, and feedback of performance data on a periodic basis
* Develop the work schedule for the week by balancing work across various workflows and/or navigating competing delivery priorities
* Liaise with Program Management and other global operations team leads to manage risks & propose mitigation strategies
* Track quality and utilization metrics
* File and track tickets, following up on blocks to productivity
* Provide regular, formal & informal feedback to direct reports
* Identify and help implement process-related improvement using methodologies such as Kaizen, six sigma, or lean

About the team
In this position, you will support associates and project coordinators with their day-to-day work initiatives, activities and deliverables. You will participate in internal and external meetings, improve processes, and build mechanisms.* Bachelor Degree or equivalent professional or military experience
* Experience working with performance metrics and developing them to measure progress against key performance indicators
* Experience managing a team or a group of people while supporting projects/programs* Experience with process improvement/quality control tools and methods
* Demonstrated ability to lead diverse talent within a team, work cross-functionally, and build consensus on difficult issues
* Excellent communication, strong organizational skills and very detail-oriented
* Strong interest in hiring and developing people in their respective roles
* Leadership experience in coaching and performance management
* Experience in managing process and operational escalations
* Experience with aspects of speech and language technology
* Experience in project and stakeholder management

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

  • Quality Auditor, Agi Data Services

    6 days ago

    Hyderabad, Telangana, India ADCI MAA 12 SEZ Full time

    **DESCRIPTION**: We are seeking a detail-oriented Quality Auditor to join our team at AGI-DS. As a Quality Auditor, you will perform systematic quality assessments within our global network of Data Associates, providing manual review and validation of automated quality measurements. This role is critical in maintaining high standards in data quality for AI...

  • Quality Auditor, Agi Data Services

    1 day ago

    Hyderabad, Telangana, India Amazon.com Full time

    DESCRIPTION We are seeking a detail-oriented Quality Auditor to join our team at AGI-DS. As a Quality Auditor, you will perform systematic quality assessments within our global network of Data Associates, providing manual review and validation of automated quality measurements. This role is critical in maintaining high standards in data quality for AI...

  • Urgent Search: Quality Audit Manager, AGI Data Services

    3 weeks ago

    Hyderabad, Telangana, India Amazon Full time

    We are seeking an experienced Quality Audit Manager to join our operations to develop, manage, and support our AGI-DS team with auditing and improving data quality.Key job responsibilitiesAs Team Manager, you will be responsible for:* Manage job assignment on a day-to-day basis, monitoring performance on job or queue adherence, volume, and quality* Support...

  • Oracle AGIS Implementation Specialist

    3 days ago

    Hyderabad, Telangana, India Jade Global Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Key ResponsibilitiesLead end-to-end implementation of Oracle AGIS for intercompany transactions between US/MX and US/PR entities.Conduct requirement workshops with finance, accounting, and compliance teams to gather business needs.Design intercompany transaction flows including initiator/recipient setup, transaction processing, approvals, and settlements...

  • Oracle AGIS Implementation Specialist

    2 days ago

    Hyderabad, India Jade Global Full time

    Key Responsibilities Lead end-to-end implementation of Oracle AGIS for intercompany transactions between US/MX and US/PR entities. Conduct requirement workshops with finance, accounting, and compliance teams to gather business needs. Design intercompany transaction flows including initiator/recipient setup, transaction processing, approvals, and settlements...

  • Oracle AGIS Implementation Specialist

    5 days ago

    Hyderabad, Telangana, India Jade Global Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Oracle AGIS Implementation Specialist1Key ResponsibilitiesLead end-to-end implementation of Oracle AGIS for intercompany transactions between US/MX and US/PR entities.Conduct requirement workshops with finance, accounting, and compliance teams to gather business needs.Design intercompany transaction flows including initiator/recipient setup, transaction...

  • (Immediate Start) Quality Specialist, AGI Data Services, AGI Data Services

    4 days ago

    Hyderabad, India Amazon Full time

    Quality Specialists play a vital role in establishing and maintaining comprehensive quality frameworks across our operations. Their primary responsibility begins with developing robust quality strategies in collaboration with customers and CPMs, encompassing metrics, audit approaches, and specific targets for each workflow. When quality issues arise, these...

  • Learning Experience Design, Agi Data Services

    2 weeks ago

    Hyderabad, Telangana, India ADCI HYD 16 SEZ Full time

    5+ years experience in Instructional Design, Instructional Technology, or Learning Technology 3+ years experience using eLearning development tools such as Articulate Storyline, Rise, Camtasia, Adobe Photoshop, Adobe Illustrator, Adobe Premier Pro, Vyond, and Captivate and other video editing and graphic design software. Experience in working or contributing...

  • Design Engineer

    2 weeks ago

    Hyderabad, Telangana, India AGI Greenpac Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionAGI Greenpac Limited, formerly HSIL Limited, is a leading packaging products manufacturer in India, listed on both BSE and NSE. Specializing in innovative packaging solutions, our product range includes glass packaging products, specialty glass, PET bottles, and counterfeit-resistant security caps and closures. With seven state-of-the-art...

  • Internal Audit Manager

    2 weeks ago

    Hyderabad, Telangana, India Mancer Consulting Services Full time ₹ 15,00,000 - ₹ 20,00,000 per year

    Experience range - 4 to 15 YearsOversee the audit risk assessment, planning, scoping, time budgets, and execution of audit engagements, ensuring adherence to audit programs and standards.Supervise audit fieldwork, including observation, substantiation of issues, research, interviews, detailed testing, documentation review, and data analysis.Participates in...