Assistant H2I

Job Description - Holds the highest level of administrative responsibility within the club. - Accountable for meeting and exceeding daily goals related to sales, self-generated leads, appointments, referrals, and calls. - Introduces and educates prospective members on Anytime Fitness offerings and the Workout App. - Promotes and creates awareness about personal and remote training programs. - Ensures a high-quality member experience at every interaction. - Conducts sales presentations and club tours for walk-ins and prospects. - Manages reception duties, including administration, documentation, and cash handling. - Handles incoming and outgoing calls in a professional and courteous manner. - Provides operational and administrative support to H2I (Heart-to-Inspire/Head of Club). - Supports member retention through continuous engagement and a consistent keep-in-touch strategy. - Educates members and prospects to ensure 100% usage of the club's app and digital tools. - Responsible for handling all purchase activities needed for club operations. - Ensures staff performance and discipline is maintained. - Manages staff rosters and shift schedules effectively. - Expected to work flexible timings, approximately 9 hours per day. - Accountable for achieving the overall club targets. - Oversees club software management for operations and tracking. - Manages PR, follow-ups, and lead conversion. - In charge of pre-sales activities including marketing campaigns such as flyers, inserts, and other outdoor marketing initiatives.