▷ Apply Now: Vice President
4 weeks ago
Job Description
About the role:
In the role, the concerned person is expected to manage a well-defined team of experienced claims personnel for client servicing in commercial claim portfolio.
Responsibilities:
- Manage and provide claim-handling direction to team members with respect to investigation, reserving, expense/ vendor management, and loss payment in accordance with Claims Best Practices.
- Cross vertical experiences across different lines of business (Fire/Marine/Engineering etc.)
- Have a thorough understanding of the different financial and technical aspects of the claim
- Conduct periodic review meetings with the team to track critical TATs and discuss monthly targets of claim settlement
- Ensure that all surveyor queries are responded to and intimated to the client
- Liaise with different stakeholders Client, insurance companies, surveyor, as and when required, to ensure an effective closure of claims within defined TATs
- Monitor and report important performance metrics like IRDA data, balance scorecard for claims management, claims settled within an agreed timeframe.
Good relationship with stakeholders, insurance companies
Preferred candidate profile
- Proven experience in claims handling, particularly in Marine, Property, and Energy
- Strong background working in insurance companies or surveyor firms.
- Excellent attention to detail and problem-solving skills.
- Ability to work in a fast-paced, dynamic environment.
- Familiarity with industry regulations and claims processes.
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