Quality Analyst
5 days ago
Job Description Roles and responsibilities: - Monitor the calls of each advisor and provide immediate feedback to them in case of critical errors and non-critical errors - Determine whether the agents maintain a pre-determined and acceptable level of contact handling through monitoring and test contact evaluation. - Report contacts handling performance and statistics through monitoring and test contact evaluation. Also share daily, weekly, and monthly reports submitted to the Quality Assurance Supervisor. - Will be responsibility to meet Quality related service level monthly - Randomly monitor calls to ensure Client/TP standards are maintained. Key Skill Set: - Good analytical skills - Ability to do multi-task - Ability to work well in and promote a team environment - People Management skills - Good communication skills are required Critical Competencies: - Customer Service - Good analytical skills - Must be very good with data representation - Must be very good with MS Excel - Time Management - Ability to multi-task -
-
Quality Analyst
2 days ago
Bengaluru, Lucknow, India Indihire Consultants Full time ₹ 6,00,000 - ₹ 12,00,000 per yearWe are seeking a Quality Analyst (Manual + Web + API) with a strong eye for detail and a passion for delivering flawless user experiences. The ideal candidate will have solid experience in manual testing of web applications and APIs, with the ability to identify, document, and track software defects throughout the lifecycle.Key ResponsibilitiesPerform manual...
-
Quality Analyst
1 week ago
Gorakhpur, Kanpur, Lucknow, India Sbicap Securities Full time ₹ 5,50,000 per yearHi,Hiring for SBI SecuritiesRole: Quality Analyst (Equity Dealer Experience from Indian broking house)Location: Lucknow, Kanpur & GorakhpurCTC: Upto 5.50lpaRole & responsibilitiesResponsible to map clients internally as per the assigned quality parameters.Responsible to analyze new Client Quality.Being a strong link between the Sales and the Dealing team to...
-
Quality Analyst
9 hours ago
Indiranagar Sec-, Lucknow, Uttar Pradesh, India EduGorilla Community Pvt. Ltd. Full time ₹ 3,00,000 - ₹ 3,60,000 per yearWe're Hiring: Quality Analyst (QA) – School Book ContentEdu Gorilla is expanding its Publication Content Team and we are looking for a detail-oriented Quality Analyst to ensure our school book content meets the highest standards.Role Highlights:Review and proofread school book content (Math, Science, Social Studies, English, etc.)Ensure accuracy, clarity,...
-
Quality Analyst 09 Oct 2025
1 week ago
Lucknow, Uttar Pradesh, India Eclat Health Solutions Full time ₹ 9,00,000 - ₹ 12,00,000 per yearJob Title: Quality Analyst -RCMLocation: LucknowExperience: 4+ yearsJoining: Immediate joiners preferredKey Responsibilities:Ensure successful execution of training needs.Measure program training effectivenessEnsure to do regular audits and spot checks and focus audit using client/Eclat audit measures.Keeps abreast with regular updates and client...
-
Content Quality Analyst
2 hours ago
Lucknow, Uttar Pradesh, India EduGorilla Full time ₹ 2,50,000 - ₹ 7,50,000 per yearKey Responsibilities:· Review and assess the quality, accuracy, and consistency of content produced by writers and editors.· Ensure content aligns with EduGorilla's tone, guidelines, and project requirements.· Identify and correct grammatical, structural, and factual errors in the content.· Provide constructive...
-
Business Analyst
1 week ago
Lucknow, Uttar Pradesh, India Aayan Infotech Full time ₹ 12,00,000 - ₹ 24,00,000 per yearAbout the RoleWe are seeking an experiencedBusiness Analystto join our on-site team in Lucknow. The ideal candidate will have3–5+ years of experiencein business analysis, project coordination, and stakeholder management. You will play a key role in ensuring projects are delivered within scope, budget, and timeline while maintaining high-quality...
-
Data Quality Engineer
1 week ago
Lucknow, Uttar Pradesh, India Ditstek Innovation Pvt. Ltd. Full time ₹ 5,00,000 - ₹ 12,00,000 per yearJob Title : Data Quality Engineer (Data QE) Job Description :We are seeking a skilled and experienced Data Quality Engineer (Data QE) to join our team. The ideal candidate will have a strong background in Quality Engineering, ETL and database testing, and hands-on expertise with Python, PySpark, SQL, and Databricks. You will be responsible for designing...
-
Business Analyst
2 weeks ago
Lucknow, Uttar Pradesh, India Wbcom Designs Full time ₹ 4,00,000 - ₹ 12,00,000 per yearAbout Us:AtWbcom Designs,we are at the forefront of digital innovation, specializing in WordPress solutions that power success across the globe. Based in the dynamic locale of Vibhav Khand, Gomti Nagar, in Lucknow, we pride ourselves on our commitment to excellence, creativity, and groundbreaking digital services.The Role:We're looking for aBusiness...
-
Operations Analyst
2 weeks ago
Gorakhpur, Lucknow, India Jubilant FoodWorks (JFL) Full time ₹ 1,04,000 - ₹ 1,30,878 per yearJob Title: Data AnalystResponsibilities:Data Collection & Management: Gather, clean, and organize data from various internal and external sources.Data Analysis: Use statistical techniques and software to analyze data, identify trends, and generate reports.Data Visualization: Create visually compelling and insightful dashboards and reports to communicate...
-
Quality Analyst
4 days ago
Indiranagar Sec-, Lucknow, Uttar Pradesh, India EduGorilla Community Pvt. Ltd. Full time ₹ 2,00,000 - ₹ 3,00,000 per yearJob Title: Quality Assurance – ContentDepartment: Content DepartmentLocation: EduGorilla Community Pvt. Ltd.Reports To: Team Lead – Content / Project ManagerJob Overview:EduGorilla Community Pvt. Ltd. is looking for a Quality Assurance (Content) professional to ensure the highest standards of accuracy, consistency, and quality across all content...