Staff Product Manager

Job Description About Coursera Coursera was founded in 2012 by Stanford professors Andrew Ng and Daphne Koller to make world-class learning accessible to everyone, everywhere. Today, over 190 million learners and 375+ university and industry partners use our platform to gain skills in fields like AI, data science, technology, and business. As a Delaware public benefit corporation and Certified B Corp, we're driven by the belief that learning can transform lives through learning. Why Join Us At Coursera, we're looking for inventors, innovators, and lifelong learners ready to shape the future of education. You'll help build global programs and tools that power online learning for millions turning bold ideas into real impact. People who thrive here are customer-first builders who move fast, simplify ruthlessly, and iterate relentlessly on the metrics that matter. We're a globally distributed team and let you choose the best way you work, whether it's from home, a Coursera hub, or a co-working space near you. Our virtual hiring and onboarding make it easy to join us and start making an impact from anywhere. If you're ready to make a global impact, scale unique products exclusive to Coursera, and expand your career horizons, apply below. Team Overview: Coursera's Product Management team drives our mission of providing universal access to world-class learning and skills development. Senior and Staff PMs lead high-impact product initiatives, balancing strategic vision with hands-on problem solving to create integrated learner, partner, and enterprise-level experiences. They partner closely with Engineering, Design, Data, and Business stakeholders to deliver innovative solutions in an evolving, AI-driven education landscape. Job Overview: As a Staff Product Manager, you will play a pivotal role in shaping Coursera's product vision for SME Business, delivering exceptional learner and customer experiences, and driving measurable business impact. You will operate at the intersection of strategic thinking and hands-on execution, navigating ambiguity while influencing cross-functional teams. - Customer-Centric Curiosity: Exhibit deep curiosity to understand customers and all elements influencing their experience, offering comprehensive, integrated solutions that address real needs. - Thriving in Ambiguity: Operate effectively in uncertain, fast-changing environments, as often found in startup-like situations. - Balanced Skills vs. Domain Experience: While domain expertise is beneficial, strong intellectual capacity, curiosity, proactiveness, and solid foundational product skills enable quick adaptation even without prior domain exposure. - Strategic & Tactical Agility: Seamlessly switch between defining long-term vision and deep-diving into execution details when required. - IC Excellence: As an individual contributor, comfortably navigate between strategy and execution to deliver impact. - Integrated Experience Design: A track record of designing end-to-end integrated experiences is a strong plus. - Tool Familiarity: Familiarity with tools in the PM space, such as Jira, Figma or generative AI tools, though tool-specific experience is less crucial. A capable PM with strong core skills will learn quickly. - Speed of Innovation: Demonstrates the ability to rapidly prototype, test, and iterate solutions to keep pace with evolving customer needs and emerging technologies. Balances speed with rigor to deliver impactful outcomes quickly. Responsibilities - As a Staff Product Manager, you will define and drive product strategy and own the product roadmap for scaling SME Business acquisition & retention. - Translate customer insights and market trends into integrated solutions that can scale to serve millions of learners and customers around the world. - Lead execution from ideation and analysis through development and launch, delivering measurable outcomes. - Partner with Engineering, Design, and Data teams to deliver AI-powered product features and experiences. - Leverage data and customer feedback to inform decisions and continuously improve. - Mentor peers and contribute to building a high-performing product organisation. Basic Qualifications - 8+ years of direct product management experience, with a strong track record of launching and scaling successful products. - You have experience building, using, or experimenting with AI-driven products, particularly in the areas of workflow automation, conversational AI, decision support, or agentic AI, and transitioning from traditional UI to AI-driven or AI-first product. - You have taken products from idea to launch (0-1), with proven results post-launch. Experience working in a start-up or internal innovation environment with high ambiguity, velocity and ownership is a major plus. - You have a high bar across the board - from your own contributions to the people you work with, to the products you work on. Preferred Qualifications - You bring strong end-to-end product experience, ideally having built and launched SaaS, data, or API-driven products at scale. - You have deep expertise in checkout and payments, including integration with global payment gateways, APIs, and SDKs (e.g., Stripe, Braintree, Razorpay), and understand how to deliver seamless and secure transaction experiences. - You are the product leader who inspires colleagues to think bigger, look beyond safe bets and tackle challenges with conviction. You are a builder, not an optimizer. - You are energized about solving hard problems and navigating ambiguity and rapid technology change. - You are deeply curious about customers and the positive impact your product could have on their lives. You dive deep into data and feedback to ground your understanding of their needs and experience using your products. - You feel a sense of responsibility and urgency to invent the future of AI as a force for unlocking human potential and expanding opportunity. At Coursera, we are committed to building a globally diverse team and are thrilled to extend employment opportunities to individuals in any country where we have a legal entity. We require candidates to possess eligible working rights and have a compatible timezone overlap with their team to facilitate seamless collaboration. Coursera has a commitment to enabling flexibility and workspace choices for employees. Our interviews and onboarding are entirely virtual, providing a smooth and efficient experience for our candidates. As an employee, we enable you to select your main way of working, whether it's from home, one of our offices or hubs, or a co-working space near you. If this opportunity interests you, you might like these courses on Coursera: - Learning How To Learn - Gen AI for Product Managers - AI Agents for Leaders - Entrepreneurship Coursera is an Equal Opportunity Employer committed to building a welcoming and inclusive workplace. We consider all qualified applicants without regard to legally protected characteristics and provide reasonable accommodations upon request at [Confidential Information]. Learn more in our CCPA Applicant Notice and GDPR Recruitment Notice.