NOC Manager

2 weeks ago

Bengaluru, Karnataka, India Sprinklr Full time
Job Description

Role Responsibilities:

- Supervise daily NOC operations and delegate responsibilities.
- Train, coach, and evaluate team performance.
- Handle internal and external escalations effectively.
- Ensure compliance with operational policies and business goals.

Key Deliverables:

- Efficient team and workflow management for 24/7 network support.
- Continuous process improvements and operational efficiency.
- High-quality service delivery aligned with business objectives.
- Accurate reporting and communication with senior leadership.

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