AWS Connect Lead
6 days ago
Job Description Key Responsibilities Lead the end to end technical delivery of contact center modernization projects using AWS Connect Collaborate with architects product owners and business stakeholders to define technical requirements and implementation plans Design and develop custom contact flows IVR systems and integrations with CRMs and third party platforms Guide the development team in implementing AWS services such as Lambda Lex Polly S3 DynamoDB and CloudWatch Ensure high availability scalability and security of the contact center infrastructure Conduct code reviews, enforce best practices, and mentor junior developers. Troubleshoot and resolve technical issues across the contact center ecosystem Stay current with AWS innovations and recommend improvements to enhance customer experience Required Qualifications Bachelors degree in Computer Science, Engineering, or related field 6 plus years of experience in software development and cloud technologies 2 plus years of hands on experience with Amazon Connect and AWS services Strong understanding of contact center technologies including IVR CTI call routing, and real time analytics Experience with RESTful APIs microservices, and serverless architecture. Proficiency in programming languages such as Python Node.js or Java Excellent problem solving, communication, and leadership skills. Preferred Qualifications AWS Certified Developer or Solutions Architect. Experience with CRM platforms (e.g., Salesforce, ServiceNow) and their integration with Amazon Connect. Familiarity with DevOps tools and CI and CD pipelines. Exposure to AI and ML capabilities for enhancing customer interactions.
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AWS Connect
3 weeks ago
India Virtusa Full timeJob Description Title: Developer (Amazon Connect Engineer) Responsibilities Must have 5+ years of strong Fully hands-on with Amazon Connect Deep understanding of contact center workflows and integrations Proven experience in similar implementations Capable of leading technical design and guiding the engineering team Experience in enterprise-scale contact...
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Python automation Engineer with AWS connect
1 week ago
Bengaluru, India AppSierra Full timeJob Description Job Summary We're looking for a Python Automation Engineer with experience in AWS Connect to automate and enhance contact center operations. You'll build serverless workflows, integrate AWS services, and develop scalable solutions using Python and cloud-native tools. Key Responsibilities - Develop automation scripts using Python and Boto3. -...
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AWS Connect Support Engineer
2 weeks ago
India SSC- Chennai Likewize Full time ₹ 12,00,000 - ₹ 36,00,000 per yearJob Description:Job Title: AWS Connect Support EngineerDUTIES AND RESPONSIBILITIES: Serves internal customers and external call center partners by implementing call center strategies and operations; improving systems and processe. Main area of focus will be our AWS Connect system and configuration, and the associated integrations with our HITS (Handset...
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Senior AWS/Amazon Connect Developer
5 days ago
All cities , India Miratech Full time ₹ 12,00,000 - ₹ 36,00,000 per yearCompany Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain...
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Amazon Connect Developer
3 weeks ago
India Weekday AI Full timeThis role is for one of the Weekday s clients Min Experience 3 years Location India JobType full-time We are looking for a highly skilled and motivated Amazon Connect Developer to design develop and implement secure scalable contact center solutions using AWS Connect and related cloud services The ideal candidate will bring hands-on expertise in cloud...
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Apply in 3 Minutes: AWS Connect Developer
4 weeks ago
Pune, India Persistent Systems Full timeJob Description About Position: We are looking for an Amazon Connect Developer to design, develop, and implement cloud-based contact center solutions using Amazon Connect and AWS services. You will work on building scalable, secure, and integrated solutions for enterprise clients. - Role: AWS Connect Developer - Location: All Persistent Locations -...
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Amazon Connect
2 days ago
India Miratech Full time ₹ 6,00,000 - ₹ 12,00,000 per yearCompany Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain...
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Amazon Connect Developer
3 weeks ago
India Glansa Associates Full timeJob Title: Amazon Connect DeveloperLocation: REMOTE, IndiaJob Description:Design, implement, and support cloud-based contact center solutions using Amazon Connect and AWS services.Develop and maintain infrastructure as code using Terraform for automated cloud resource provisioning.Build, deploy, and optimize applications and integrations using Python (or...
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Amazon Connect Developer
3 weeks ago
India Glansa Associates Full timeJob Title: Amazon Connect Developer Location: REMOTE, India Job Description: Design, implement, and support cloud-based contact center solutions using Amazon Connect and AWS services. Develop and maintain infrastructure as code using Terraform for automated cloud resource provisioning. Build, deploy, and optimize applications and integrations using Python...
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Amazon Connect Developer
3 days ago
Bengaluru, India Mphasis Full timeJob Description Location Hyderabad/Bengaluru Experience 5+ Years JD Omni Routing/IVR JD for Amazon Connect Developer with LEX, AWS Lambda, Routing Schema, Bedrock & LLM Primary Responsibilities and Skills In-depth knowledge and Strong hands on exp on AWS Lambda - Python/Java/Node.js Experience with Amazon Connect SDK Amazon Connect's Precision routing schema...
