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Bengaluru, Karnataka, India Amazon Full timeAbout Amazon.comAmazon.com strives to be Earth's most customer-centric company where people can find and discovervirtually anything they want to buy online. By giving customers more of what they want - low prices, vastselection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerceplatform. Amazon's evolution from Web site to...
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3 Days Left: Category Manager, Pay
1 month ago
The successful Category Manager CM will lead Transit payments - the fastest growing portfolio within bill payments This portfolio will specifically include Amazon Pay co-branded Fastags Metro Recharges QR ticketing and other new-age use-cases The CM at Amazon will have end to end responsibility of the customer experience and growth of the categories Amazon strives to present its customers with the widest selection of billers product features categories - the Category manager s role is to launch the relevant selection manage partners including large public private billers metro and other transit entities The incumbent anticipates customer needs based on first hand data and also based on knowledge of competitive trends in the market-segment and other macro environment data CM also works with cross functional teams such as product manager s tech teams marketing finance legal operations etc to deliver 360 degree results for the business In short they are the end-to-end owners of the Category The successful leader for this high impact role will be a self-starter with a passion for independent creative problem-solving have proven data analysis skills demonstrates great voice and content creation skills i e strong writing skills shows strong ownership and commitment have proven leadership experience in managing projects businesses Key job responsibilities The Category Manager will be the business owner with end-to-end responsibility of scaling Transit payments to be among top 2 in the market and identify and implement pockets of cost savings to grow the business sustainably Specific responsibilities include-a Manage the partner ecosystem of large billers private public metro transit partners to bring in relevant selection negotiate margins execute large scale joint partnership initiatives and solve customer problems together b Define and continuously improve the end-to-end customer experience by collaborating with internal stakeholders like marketing product tech operations and billers c Play a pivotal role in defining product roadmap for the business by co-owning this charter with Product and tech leaders d Own the category P L- continuously explore opportunities for improvement by working with Finance rewards functions and drive projects initiatives for efficiencies for the business e As a process owner reduce optimize category manual processes which do not add value to customers f Deep dive on weekly monthly business reviews to arrive at gaps and improvement opportunitiesAbout the team About Amazon Amazon Pay and About Bill Payments Financial Services Amazon strives to be Earth s most customer-centric company where people can find and discover virtually anything they want to buy online By giving customers more of what they want - low prices vast selection and convenience - Amazon continues to grow evolve as a world-class e-commerce platform Amazon Pay is a fast growing organization within Amazon pioneering the next wave of customer acquisition engagement Bill Payments and Financial Services BP-FSP is the largest high frequency category within Amazon Pay where customers can conveniently make their everyday payments and avail exciting rewards The external ecosystem consists of telcos billers private public banks metros and insurance providers while internally there are Category Product Marketing Finance and operations teams It is an exciting team to work as we are shaping the future growth of Amazon brick-by-brick by revolutionizing how customers pay for their everyday needs by solving interesting problems in their journey We are open to hiring candidates to work out of one of the following locations Bengaluru KA INDBASIC QUALIFICATIONS- 3 years of business development partnership management or sourcing new business experience - Bachelor s degree or equivalent - Experience using data and metrics to determine and drive improvementsPREFERRED QUALIFICATIONS- Experience in online advertising or high-tech products services Amazon
