
[Urgent] Engineering Manager Ii, Backend
2 weeks ago
Company DescriptionAbout Grab and Our WorkplaceGrab is Southeast Asia s leading superapp From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free we ve got your back with everything In Grab purpose gives us joy and habits build excellence while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone with heart hunger honour and humility Get to know the teamThe Paycore - Funds Flow team part of GrabFin s Payments Technology group integrates with external financial partners to ensure seamless reliable and scalable payment connections Focused on production stability transactional integrity faster time-to-market and system the team guides automation and engineering excellence These integrations rely on adapters-platform-critical services bridging Grab systems with external providers-built to the highest standards of availability scalability and fault tolerance Given the financial impact every service owned by the team is mission-critical directly influencing GrabFin s ability to operate securely at scale The team works with product business RiskOps and other verticals to maintain operational efficiency and new ideas You will be reporting to the Senior Engineering Manager This is an onsite role based in Bangalore Get to know the roleAs an Engineering Manager for Paycore - Funds-Flow you will lead a team of engineers delivering new payment partner integrations and operating critical services that power GrabFin s payment infrastructure You will grow a high-performing team that deliver production-grade services and maintaining them in live environments You will play a dual role as a leader and technical delivery owner - guiding system design operational practices and team development Your leadership will directly influence production quality integration velocity and operational stability across Southeast Asia You will demand deep technical expertise operational thoughtfulness and the ability to grow engineering effectiveness The Critical Tasks You Will Perform Manage a team of engineers responsible for building and maintaining the adapter layer that connects Grab s payment platform with external financial institutions Collaborate with product managers platform leads QA and external partners to define scope roadmap and success metrics Lead the end-to-end execution of integration projects including technical requirement breakdown estimation delivery and post-launch support Uphold improve monitoring alerting on-call runbooks and incident response Implement and evolve engineering best practices across development testing release and support Lead critical incident response and postmortem processes ensuring causes are addressed and learning is applied across the team Define track and improve system reliability metrics e g SLOs success rate latency for all owned services Identify and mentor engineers address performance gaps Manage hiring onboarding and team capability development in partnership with senior leadership Champion Grab s 4Hs culture within the team QualificationsThe Essential Skills You Need Embody the 4H principles Heart Hunger Honour and Humility 9 years of software engineering experience with 3 years in people management roles Technical depth in backend systems and API integrations in FinTech or high-scale distributed systems Experience managing engineering teams delivering high-availability services Solving across architecture operations and team execution Experience operating and managing critical production systems with strict reliability and latency requirements Hands-on experience with observability operational metrics SLIs SLOs automated deployments and on-call rotations Influence product and technical direction balancing our needs with technical realities Experience communicating updates and resolutions to customers and other partners with experience cross-team agreement and partner management Additional InformationLife at GrabWe care about your well-being at Grab here are some of the global benefits we offer We have your back with Term Life Insurance and comprehensive Medical Insurance With GrabFlex create a benefits package that suits your needs and aspirations Celebrate moments that matter in life with loved ones through Parental and Birthday leave and give back to your communities through Love-all-Serve-all LASA volunteering leave We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life s challenges What we stand for at GrabWe are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best As an equal opportunity employer we consider all candidates fairly and equally regardless of nationality ethnicity religion age gender identity sexual orientation family commitments physical and mental impairments or disabilities and other attributes that make them unique LI-DNI
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