Insurance Advisory- English and Malayalam

Job Description

Insurance Advisor - Malayalam and English

This role is ideal for those fluent in both English AND Malayalam. If you're not entirely confident in your Malayalam conversational skills, we encourage you to apply to this role.

When you think of insurance, what comes to mind Boring Confusing We get it insurance has long had a reputation for being a snoozefest.

At Ditto, we're shaking things up.

We believe insurance should be approachable, helpful, and maybe even a bit fun We're already on this journey, and with over 10,000 glowing Google reviews, our clients seem to agree. Now, we want to bring this experience to millions more and that's where you come in.

About Ditto:

Ditto is part of the Finshots family, home to one of India's top financial newsletters with over 500,000+ subscribers. Backed by Zerodha, India's largest stockbroker, we're on a mission to make insurance simple, accessible, and empowering for everyone. With LinkedIn Top Startup awards in 2022 and 2023, we're transforming the world of insurance and we'd love you to join us on the journey.

Why Ditto

Ditto was founded on the belief that insurance, like many financial products, is unnecessarily complicated. Our goal To help people confidently choose the right insurance plan for their needs, protecting everything they've worked so hard to build.

Here's what makes us unique:

- No Sales Pitch: We're not here to push products. Our advisors give honest, unbiased guidance we tell people what we'd do if we were in their shoes. Ditto Get it
- 30-Minute Consultations: Quality advice takes time. We offer our clients undivided attention.
- Zero Spam: We respect clients time and privacy. You'll only speak with people who've reached out to us.
- Free Consultations: No fees, no sales pressure. Just genuine advice.

What You'll Do as a Ditto Advisor:

First things first: this is not a sales role. You won't be making cold calls, chasing sales quotas, or persuading anyone to buy something they don't need. Instead, you'll be guiding, educating, and empowering people to make the best decisions for their unique situations.

Advisory is at the heart of Ditto, and we're serious about offering people a meaningful, stress-free experience. But don't worry we don't take ourselves too seriously. There's always room for a bit of fun here

Life as a Ditto Advisor:

- No Sales Targets: Push yourself to do your best without the pressure of quotas. We focus on quality, not numbers.
- No Experience Required: New to insurance No problem. If you're eager to learn, our comprehensive two-month training program will bring you up to speed.
- No Spam, No Mis-selling: At Ditto, you'll only be speaking with people who've booked appointments with us no cold calls, no pushing products people don't need.

Who We're Looking For:

To thrive at Ditto, you'll need a passion for helping people and a knack for making complex topics simple. Here's what matters most:

1. Great Communication Skills: You're clear, empathetic, and comfortable talking to people from all walks of life.
2. Attention to Detail: In the world of insurance, every detail counts.
3. Language Skills: Confidence in English is essential; knowing other languages is a plus.
4. Tech Savvy: You're comfortable using basic digital tools.
5. Persuasive Ability: You guide people towards smart decisions with your influential skills.

Choose Your Path: Team Falcon or Team Bliss

At Ditto, you can pick the advisory style that suits you best:

- Team Falcon: Are you someone who loves deep, meaningful conversations Team Falcon is all about connecting with clients through one-on-one calls, offering them the time and space to ask questions and make confident decisions about their insurance needs.

As a Falcon, you'll focus on in-depth client interactions, giving you the opportunity to truly understand their unique situations and guide them toward the best solutions. The typical working hours are from 10 am to 8 pm, with plenty of breaks built in, so you can recharge between calls and bring your best to every conversation.

This role is ideal for those who thrive in a people-centric environment, love explaining complex ideas in simple terms, and enjoy building strong rapport over phone calls. If you're a natural communicator with great listening skills, Team Falcon will feel like home.

- Team Bliss: Love the idea of quick, efficient conversations at your own pace Team Bliss is ideal for those who thrive in a text-first environment, offering expert advice and resolving client queries primarily over WhatsApp.

You'll start with mostly chat-based interactions, gradually taking on more client calls based on customer preference and convenience. This approach keeps things flexible and dynamic, giving you a balance between focused written communication and meaningful verbal interactions.

With two shift options 10 am7 pm or 12 pm9 pm you can choose the schedule that best fits your lifestyle. If you enjoy writing sharp, clear messages and helping people in a fast-paced, flexible setup, Team Bliss could be your perfect fit

Whichever team you choose, you'll play a vital role in making insurance accessible and easy to understand. Both tracks are essential to Ditto's mission and allow you to contribute in a way that aligns best with your style and strengths.

What's In It for You

We believe in creating a supportive environment where you can thrive. Here's what we offer:

- Work from Anywhere: Flexibility to work from the office, home, or any place that helps you do your best.
- Health & Term Insurance: We've got you coveredliterally
- Wellness & Menstrual Leaves: Take time off for mental and physical well-being whenever you need, no questions asked.
- Continuous Learning and Growth: We're committed to your career journey with learning allowances, growth opportunities, and all the support you need to excel.
- Fun Events & Off-sites: We work hard and celebrate our wins just as hard

Our Interview Process:

We value your time, so we've streamlined our interview process to wrap up within two weeks:

1. HR Introductory Call: Let's get to know each other.
2. Task 1: Show us what you bring to the table.
3. Task 2: Dive deeper and showcase your skills.
4. Final Managerial Round: Your last step toward joining Ditto.

Once you complete our application, you'll be asked to submit a short video resume. Submitting it is mandatory as it gives a chance to get to know you before the formal process and we will not be able to consider your application without it. Don't worry if recording a video feels tricky, just reach out to us at [Confidential Information] and we'll be happy to help you out.

Please Note: Beware of recruitment scams. Ditto does not charge any fees for the hiring process.