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Sr Associate Amazon Now, Amazon Now

4 weeks ago

Bengaluru, India Amazon Full time

Sr Associate Amazon Now The Sr Associate is responsible for business operations by working closely with internal and external stakeholders. S/he will be handling day to day sourcing escalations, driving market bench marking on sourcing, tracking and reporting of daily fill rates, business reports. S/he will be driving continuous improvement in catalog quality and process excellence. Key duties include, daily business operations, resolution of catalog defects, performance monitoring, and implementation of seasonal initiatives. Responsibilities: Proactively improving catalog quality and creating automation of manual reports periodically as per requirement. Monitor and analyze performance metrics for Produce business (fill rate, delivery adherence, quality). Drive compliance to established processes and guidelines. Resolve vendor queries and operational issues in a timely manner. Collaborate with cross-functional teams to improve operations. Requirements: 2+ years of experience in management or business operations Strong analytical and problem-solving skills Excellent communication and relationship management abilities Proficiency in MS Office and data analysis tools Proficiency in SQL preferred Bachelor's degree Key job responsibilities - Drive operational excellence by engaging with cross functional teams - Support execution of key programs by enabling accurate inputs through cross functional collaboration - Own catalog related inputs / workstreams - Own and publish various key updates and dashboards - Enable automation of reports and dashboards where feasible - Build a SQL/Macro repository for adhoc requests and reports - Bachelor's degree - Experience with Microsoft Office products and applications- Knowledge of SQL Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.