Client Relationship Manager – IT Recruitment
3 weeks ago
Job Description Job Title: Client Relationship Manager IT Recruitment Experience: 34 Years Locations: Bangalore Employment Type: Full-Time Position Summary We are searching for a dynamic Client Relationship Manager who can manage IT clients end-to-endowning delivery, strengthening partnerships, and driving business growth. The ideal candidate has hands-on experience in IT hiring, excellent stakeholder communication, and the ability to maximize revenue through effective account management. Core Responsibilities Account Expansion & Client Engagement - Develop long-term relationships with clients across Bangalore, Chennai, and Hyderabad. - Explore new hiring opportunities within existing accounts and support business expansion. - Conduct regular follow-ups, review meetings, and engagement discussions. Strategic Client Management - Understand client hiring plans, technology stack, and project resource requirements. - Work closely with decision-makers and HR teams to align hiring strategies and expectations. - Ensure seamless coordination and client satisfaction throughout the recruitment cycle. Recruitment Delivery Coordination - Partner with internal recruitment teams to drive sourcing, screening, interview scheduling, and onboarding. - Track recruitment progress, maintain dashboards, and manage deadlines. - Ensure high-quality closures and maintain a consistent candidate pipeline. Commercials, Billing & Documentation - Handle pricing discussions, rate negotiations, invoicing, and contract renewals. - Ensure accuracy in billing, timely submission, and adherence to agreed SLAs. - Support compliance requirements and handle documentation such as SOWs and agreements. Performance Insights & Reporting - Use CRM/ATS systems to track client activity, open demands, pipeline status, and delivery performance. - Prepare weekly/monthly reports and recommend improvements for retention and revenue growth. Required Skills & Experience - 34 years of experience in IT recruitment client management or account handling. - Strong understanding of IT job roles, hiring trends, and basic technical concepts. - Ability to manage multiple clients while ensuring high delivery standards. - Excellent stakeholder communication, relationship-building, and negotiation skills. - Experience with CRM/ATS tools (Salesforce, Zoho, Workday, etc.). - Strong organizational skills with a focus on accuracy, timelines, and service quality.
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