Service Advisor

4 weeks ago

Vadodara, India One Plus Staffing Solution Full time

Job Title Service Advisor Service Department Location Ahmedabad Nagpur Industry Premium Car Dealership Salary Up to 35 000 Attractive Incentives Experience Required Minimum 3 Years Qualification Degree Diploma in Automobile or Mechanical Engineering preferred Job Overview We are looking for an experienced and customer-focused Service Advisor to join our Service Department The ideal candidate should have a minimum of 3 years of relevant experience in the automobile industry excellent communication skills and strong technical knowledge The role involves direct interaction with customers regarding vehicle servicing ensuring smooth workflow and delivering outstanding customer satisfaction Key Responsibilities Greet customers and understand their vehicle service needs Prepare job cards and service estimates based on inspection Coordinate with technicians and workshop team to ensure timely and accurate service Provide updates to customers regarding job status delivery timelines and additional repairs if any Maintain service records and customer follow-ups Explain service charges warranty terms and service procedures to customers Ensure all customer complaints are addressed promptly and professionally Promote value-added services and maintenance packages Requirements Minimum 3 years of experience as a Service Advisor in the automobile sector Degree or diploma in Automobile Mechanical Engineering preferred Strong knowledge of vehicle servicing processes and customer handling Excellent verbal and written communication skills Good computer skills MS Office DMS ERP systems email Ability to manage multiple tasks and work in a fast-paced environment Customer-centric attitude with strong problem-solving abilities Benefits Competitive salary with performance-based incentives Opportunity to work with a reputed premium car brand Professional work environment and career growth opportunities Interested candidates can send their CV to info oneplusgroup biz Or WhatsApp on 91 9714247285

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