Content Governance Manager

3 weeks ago

Thane MH IN Aditya Birla Group Full time

Role Summary To lead the development governance and execution of content strategies across Aditya Birla Capital Digital s digital and physical customer touchpoints The role ensures all customer communications are clear consistent and aligned with brand and regulatory standards The Content Manager will work closely with the Consent Management Customer Experience team to ensure all communication adheres to data privacy norms and consent protocols while enhancing customer engagement and trust Key Challenges for the Role 1 Content Compliance Collaboration Ensuring all communication aligns with brand guidelines data privacy laws and customer consent preferences through close coordination with the Consent Management team 2 Multi-Channel Consistency Managing tone messaging and accuracy across diverse channels app email SMS website and physical touchpoints while maintaining a unified customer experience 3 Speed Agility Enabling faster content delivery for business teams without compromising compliance or quality 4 Governance Measurement Implementing review and approval processes to maintain high standards and tracking communication effectiveness through engagement metrics KPI 1 Content Strategy Governance - Develop and implement a content governance framework ensuring accuracy compliance and brand alignment across all customer-facing communication 2 Cross-Functional Collaboration - Partner with the Consent Management Customer Experience team to ensure all communications meet data privacy and consent requirements Work with Product Marketing and Legal for seamless alignment 3 Content Creation Delivery - Oversee the development of customer communication for digital channels SMS email in-app website Ensure clarity accessibility and tone alignment with brand voice 4 Measurement Optimization - Track engagement and performance of communications conduct A B tests and provide insights for improvement Maintain a repository of approved content and templates 5 Training Awareness - Conduct content compliance workshops with business and product teams to ensure awareness of brand and regulatory standards Relationships with stakeholders Internal Consent Management Customer Experience Team Weekly - Collaborate on ensuring customer communication complies with consent and privacy regulations co-develop customer education messages on data usage and support audit readiness Product Marketing and Legal Teams Weekly - Coordinate on campaign content ensure brand consistency and align messaging with business goals and compliance guidelines External Creative Agencies Vendors - As required - Manage creative content development ensure adherence to tone and regulatory norms and maintain timelines for campaign execution Align field execution with strategic priorities and business goals through clear accountability frameworks Minimum Experience Level 5 - 10 years Job Qualifications Under Graduate

  • Deputy Manager

    3 weeks ago

    Thane, MH, IN Avenue Supermart Ltd Full time

    Conduct Training Need Analysis TNA Identification for roles across functions Operations HR Finance etc Collaborate with Function Heads SMEs to assess training needs Develop curriculum and High-Level Design HLD after discussions with stakeholders and site visits Observe role holders in Stores DCs to gather insights and record findings Design and develop...

  • E-commerce Content Executive

    4 days ago

    Thane, MH, IN Mosaic Wellness Full time

    E-commerce Content Executive Position Overview We are looking for a meticulous and creative E-commerce Content Executive to manage all listings and content operations for Mosaic Wellness across 3 brands on various marketplaces This role involves owning every aspect of listing quality from product titles descriptions pricing and images to ratings and content...

  • ▷ (High Salary) Content Writer

    6 days ago

    Thane, MH, IN The Thirsty Crow Marketing Services Full time

    Job title Content Writer Experience required 2-3 years plus Location Thane Vasant Vihar Skills Technology AI SaaS and cloud content writing experience will be an add-on About Us Thirsty Crow Marketing Services is a dynamic and innovative marketing agency dedicated to delivering creative and effective marketing solutions to our clients mainly IT giants We...

  • Technical Content Engineer

    3 weeks ago

    Thane, MH, IN Technosoft Engineering Projects Full time

    Job Overview We are seeking a skilled Technical Content Writer with an engineering background Mechanical to join our team The role involves maintaining the ERP Database Management along with creation and maintenance of parts ERP Database Management Make engineering change order updates to ERP Systems and tracking details in SharePoint Updating BOM Bill of...

  • (Only 24h Left) Dtp Operator Cum Graphic Designer

    2 weeks ago

    Thane, MH, IN Urja Pravah Hospitality Full time

    Job description We are looking for a creative and detail-oriented DTP cum Graphic Designer who is proficient in Marathi typing and can support the design and formatting of professional documents reports and presentations for urban and government projects Key Responsibilities Design and format reports presentations brochures and other print materials Create...

  • Technical Content Engineer For Mechanical Freshers.

    3 weeks ago

    Thane, MH, IN Technosoft Engineering Projects Ltd Full time

    Job Overview We are seeking a skilled Technical Content Writer with an engineering background Mechanical to join our team The role involves maintaining the ERP Database Management along with creation and maintenance of parts ERP Database Management Make engineering change order updates to ERP Systems and tracking details in SharePoint Updating BOM Bill of...

  • [Urgent] Senior Content Writer

    4 days ago

    Thane, MH, IN The Thirsty Crow Marketing Services Full time

    Thirsty Crow Marketing Services is a dynamic and innovative marketing agency dedicated to delivering creative and effective marketing solutions to our clients mainly IT giants We offer various services including digital marketing event management lead generation audience acquisition and creative solutions Skills Technology AI SaaS and cloud content writing...

  • Creative Graphic Designer

    3 days ago

    Thane, MH, IN Planet Science Full time

    About Us https www clyzo com aboutus An established player in the B2B Pharma raw material space has recently launched an exciting new E-commerce platform - CLYZO We are one of the leading distributor in India especially for Excipients Our principals is from Europe who have put their faith and trust in our abilities to establish and consolidate their brands...

  • Senior/ Program Manager

    4 weeks ago

    Thane, MH, IN The Raintree Foundation Full time

    About Raintree Foundation The Raintree Foundation founded by Leena Dandekar and her family is focused on climate change and biodiversity loss working on cultivating climate resilience in living landscapes Our commitment to circularity and civic custodianship drives impactful initiatives benefiting vulnerable ecosystems Velhe spanning 2100 hectares ...

  • Social Media Manager

    1 week ago

    Thane, MH, IN Jobted IN C2 Full time

    Job Title Social Media Executive Organic Location Thane Reports To General Manager Job Overview We are looking for a Social Media Executive to manage and grow our organic social media presence You will be responsible for creating content engaging with our online community and supporting marketing efforts across platforms like Facebook Instagram Twitter and...