Advisor Voice

2 days ago

Durgapur WB IN Jio Full time

Posted Date 23 Jul 2025 Function Business Area Customer Service Location Durgapur Job Responsibilities 1 Manage all customer interactions as rostered within parameters 2 Demonstrate ownership on calls when contacted by customer 3 Respond to all customers in appropriate tone and language 4 Offer a solution-based approach for all customer interactions 5 Educate the customer at every given possible opportunity 6 Ensure updation of product system process and policy knowledge 7 Adhere to rostered timing scheduled shifts and activities 8 Capture customer details and data relevant to the call or service 9 Resolve customer queries within agreed timelines 10 Manage outbound campaigns as per business requirement 11 Increase develop and retain customer base through relationship building and service 12 Follow all contact center policies procedures code of conduct and legislative requirements Education Requirement 10 2 Graduation degree in any discipline Experience Requirement 6 months - 2 years Minimum 6 months experience in BPO is mandatory Skills Competencies 1 Speak local language 2 Basic computer knowledge 3 Problem solving skills 4 Customer focus 5 Technical orientation 6 Attention to detail 7 Service mindset Location Map Durgapur

  • Advisor Voice

    2 weeks ago

    Durgapur, West Bengal, India Jio Full time

    Posted Date 23 Aug 2025 Function Business Area Customer Service Location Durgapur Job Responsibilities 1 Manage all customer interactions as rostered within parameters 2 Demonstrate ownership on calls when contacted by customer 3 Respond to all customers in appropriate tone and language 4 Offer a solution-based approach for all...

  • Advisor Voice

    1 week ago

    Durgapur, West Bengal, India Jio Full time

    Posted Date 12 Sep 2025 Function Business Area Customer Service Location Durgapur Job Responsibilities 1 Manage all customer interactions as rostered within parameters 2 Demonstrate ownership on calls when contacted by customer 3 Respond to all customers in appropriate tone and language 4 Offer a solution-based approach for all...

  • Advisor Voice

    5 days ago

    Durgapur, India Reliance Jio Infocomm Limited Full time

    Posted Date 17 Sep 2025 - Function/Business Area Customer Service - Location Durgapur - Job Responsibilities 1. Manage all customer interactions as rostered within parameters 2. Demonstrate ownership on calls when contacted by customer 3. Respond to all customers in appropriate tone and language 4. Offer a solution-based approach for all customer...

  • Sales Advisor

    2 days ago

    Allahabad, UP, IN BizzBuzz Creations.com Full time

    BizzBuzz Creations is a fast-growing BPO delivering high-quality lead generation and customer engagement services for top international clients We partner with some of the leading UK-based companies helping them connect with customers through professional ethical and result-driven communication We are looking for enthusiastic confident and...

  • Advisor Voice

    4 days ago

    Guna, MP, IN Jio Full time

    Posted Date 28 Dec 2024 Function Business Area Customer Service Location Guna Job Responsibilities 1 Manage all customer interactions as rostered within parameters 2 Demonstrate ownership on calls when contacted by customer 3 Respond to all customers in appropriate tone and language 4 Offer a solution-based approach for all customer...

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    4 days ago

    Kalyan, MH, IN Jio Full time

    Posted Date 19 Sep 2025 Function Business Area Customer Service Location Mumbai KLDV 1 29 - Kalyan West Job Responsibilities 1 Manage all customer interactions as rostered within parameters 2 Demonstrate ownership on calls when contacted by customer 3 Respond to all customers in appropriate tone and language 4 Offer a...