Social Media Marketing Intern

18 hours ago


Mumbai India Gen S Life Full time

Job Description

Company Description

Gen S Life is a vibrant, community-driven platform dedicated to empowering the senior generation. We create engaging experiences, meaningful conversations, and opportunities that simplify life for seniors. Through events, digital content, and innovative campaigns, Gen S Life is breaking age-related stereotypes and building a space where seniors feel connected, valued, and celebrated.

Key Responsibilities

- WhatsApp Management: Handle chats, broadcast lists, inquiries, and member interactions.
- Digital & Social Media Engagement: Manage and coordinate campaigns across all platforms:
- Instagram
- Facebook
- WhatsApp
- LinkedIn
- YouTube
- Play Store (ratings & reviews)
- Online Reputation Management (ORM):
- Be the sole owner of ORM across all platforms.
- Monitor and respond promptly to comments, reviews, queries, and feedback.
- Track Google Play Store reviews, respond, and showcase rating/feedback trends.
- Lead Management & Conversions:
- Capture leads generated via ORM and campaigns.
- Ensure every lead is followed up, out called, and converted into subscriptions/ business with timely reminders.
- Campaign Support: Assist in planning, coordinating, and executing campaigns with the marketing team.
- Data & Reporting: Maintain Excel reports to track ORM logs, lead conversion outcomes, and Play Store/social media feedback trends.
- Day-to-Day Support: Help with the smooth functioning of the marketing and customer relations team.

Requirements

- Fluent in English (spoken & written).
- Basic to intermediate MS Excel skills (data entry, reporting, tracking).
- Familiarity with digital platforms: Instagram, Facebook, WhatsApp, LinkedIn, YouTube, X, Google Business, Google Play Store, Email.
- Understanding of ORM and online engagement best practices.
- Strong communication, coordination, and organizational skills.
- Detail-oriented, proactive, and eager to learn in a fast-paced environment.

Stipend

15,000 / month

Perks & Benefits

- Flexible working hours.
- Friendly, casual, and collaborative work environment.
- Hands-on learning in social media, marketing, and digital engagement.
- Independent ownership of ORM, Play Store reputation, and lead conversions.
- Real-time exposure to campaign management and senior community building



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