▷ [Apply in 3 Minutes] Telecaller

4 weeks ago

Cochin Kochi Ernakulam, India Right Human Skills And Resources Private Limited Full time

Job Description

Description

We are looking for a motivated Telecaller to join our team. The ideal candidate will be responsible for making and receiving calls to clients, providing excellent customer service, and supporting the sales team in achieving business goals. This role requires strong communication skills and the ability to effectively engage with customers.

Responsibilities

- Make outbound calls to potential clients and customers.
- Handle inbound calls and provide information as required.
- Maintain a record of all calls made and received.
- Provide excellent customer service and address any queries or concerns.
- Work towards achieving monthly targets and KPIs set by the management.
- Follow up on leads and schedule appointments for the sales team.

Skills and Qualifications

- Excellent verbal communication skills in English and Hindi (or regional language).
- Strong listening skills and the ability to understand customer needs.
- Proficient in using computer applications and CRM software.
- Ability to work in a fast-paced environment and handle multiple tasks.
- Strong negotiation and persuasion skills.
- Good organizational skills and attention to detail.

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