Tour Consultant

Job Purpose The Tour Consultant will be responsible for designing promoting and selling customized domestic and international tour packages The role requires handling customer inquiries preparing itineraries coordinating with suppliers and ensuring excellent customer service to achieve sales and revenue targets Key Responsibilities Customer Handling Sales Respond to customer inquiries through calls emails and walk-ins Understand client preferences budget and requirements to recommend suitable travel options Sell and promote holiday packages ticketing hotel bookings and other travel-related services Convert inquiries into confirmed bookings by providing timely and accurate information Tour Planning Itinerary Preparation Design customized itineraries including flights accommodations transportation and activities Provide clients with travel advice destination knowledge visa guidelines and travel insurance details Ensure itineraries are cost-effective and aligned with customer expectations Vendor Partner Coordination Liaise with hotels airlines transport providers and local agents to secure bookings Negotiate rates and ensure quality service delivery Coordinate with suppliers for group tours MICE and special packages Documentation Compliance Ensure accuracy of bookings invoices receipts and travel documents Guide clients on visa requirements travel regulations and insurance policies Maintain records of clients bookings and payments in the company system Customer Service Relationship Management Handle pre-tour and post-tour queries complaints and feedback Build long-term relationships with clients to encourage repeat business Provide after-sales support and maintain high levels of customer satisfaction Key Skills Competencies Strong knowledge of domestic and international travel destinations Good communication persuasion and presentation skills Proficiency in MS Office and travel booking systems GDS Amadeus Galileo Sabre preferred Sales-driven with ability to meet targets Customer-oriented detail-focused and problem-solving attitude Qualifications Experience Bachelor s degree diploma in Travel Tourism Hospitality or related field 2-5 years of experience as a Travel Consultant Tour Executive Hands-on experience in handling FIT Free Independent Travelers group tours and corporate bookings preferred Job Types Full-time Permanent Pay 25 000 00 - 35 000 00 per month Expected Start Date 15 09 2025