▷ (Urgent Search) Netreveal Support Engineer

6 days ago

Noida Uttar Pradesh, India NTT DATA Full time

Req ID 328494 NTT DATA strives to hire exceptional innovative and passionate individuals who want to grow with us If you want to be part of an inclusive adaptable and forward-thinking organization apply now We are currently seeking a NetReveal Support Engineer to join our team in Noida Uttar Pradesh IN-UP India IN Provide technical support for the NetReveal platform to ensure optimal performance and user satisfaction Diagnose and troubleshoot client issues related to the NetReveal system utilizing analytical skills to find effective solutions Collaborate with cross-functional teams to resolve complex technical issues and implement system enhancements Assist clients with configuration upgrades and updates of the NetReveal software as needed Develop and maintain comprehensive documentation of support procedures technical workflows and common issues Engage in regular communication with clients to provide updates on issue resolution and gather feedback on the platform performance Participate in training and development sessions to stay current with emerging technologies and best practices in the industry Interacting with the technical team to ensure that the requirements are clear and well understood 6 years of Industry experience having worked in Tier-1 IT organizations in BFSI domain with a focus on NetReveal application and Financial Crime Domain Good understanding of the banking domain Good communication skills with ability to lead technical discussions with BFSI customers About NTT DATA NTT DATA is a 30 billion trusted global innovator of business and technology services We serve 75 of the Fortune Global 100 and are committed to helping clients innovate optimize and transform for long term success As a Global Top Employer we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies Our services include business and technology consulting data and artificial intelligence industry solutions as well as the development implementation and management of applications infrastructure and connectivity We are one of the leading providers of digital and AI infrastructure in the world NTT DATA is a part of NTT Group which invests over 3 6 billion each year in R D to help organizations and society move confidently and sustainably into the digital future Visit us at NTT DATA endeavors to make accessible to any and all users If you would like to contact us regarding the accessibility of our website or need assistance completing the application process please contact us at This contact information is for accommodation requests only and cannot be used to inquire about the status of applications NTT DATA is an equal opportunity employer Qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or protected veteran status For our EEO Policy Statement please click If you d like more information on your EEO rights under the law please click For Pay Transparency information please click

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